Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Regardless of whether it's a legitimate fraud incident or a mistaken identification, the way banks handle customer interactions is vital to their reputation. Equip your fraud investigation team with a comprehensive array of tools to address any challenges and maintain customer satisfaction levels. It is essential that analysts are capable of efficiently assisting customers in order to validate instances of fraud. Streamline the process of case creation by harnessing account and contact information from ACI Fraud Management. Develop effective customer communication through customizable templates that incorporate dynamic data selection for a personalized touch. Utilize a centralized database of case details, allowing for versatile parameters that facilitate data searching and appending. Tailor the fraud analysts' workflows for easier case management, thereby enhancing the overall speed of case resolution across the organization. Implement dynamic data enrichment along with organized data displays and workflows, enabling the creation of guided processes, integrated prompts, and support tools that aid investigators in their research and decision-making. This holistic approach not only boosts the efficiency of fraud investigation but also reinforces customer trust in the banking institution.
Description
Magnet Forensics' solutions are used by large and small enterprises to quickly close cases. They use powerful analytics to surface intelligence and insights. They can also leverage automation and the cloud to reduce downtime, and enable remote collaboration at scale.
Magnet Forensics is used by some of the largest corporations in the world to investigate IP theft, fraud and employee misconduct.
API Access
Has API
No
API Access
Has API
No
Integrations
Anthology Apply
Yes
Anthology Encompass
Yes
Anthology Engage
Yes
Anthology Finance & HCM
Yes
Anthology Payroll
Yes
DMSFACTORY DocumentsPipeliner
Yes
Datacard Secura
Yes
Entrust Certificate Hub
Yes
Integrations
Anthology Apply
No
Anthology Encompass
No
Anthology Engage
No
Anthology Finance & HCM
No
Anthology Payroll
No
DMSFACTORY DocumentsPipeliner
No
Datacard Secura
No
Entrust Certificate Hub
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Contact us for pricing.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ACI Worldwide
Founded
1975
Country
United States
Website
www.aciworldwide.com/solutions/case-manager
Vendor Details
Company Name
Magnet Forensics
Founded
2009
Country
Canada
Website
www.magnetforensics.com/products/magnet-axiom-cyber/
Product Features
Investigation Management
Contact Management
No
Data Management
No
Incident Management
No
Reporting & Statistics
No
Subject Profiles
No
Product Features
Cybersecurity
AI / Machine Learning
Yes
Behavioral Analytics
No
Endpoint Management
No
IOC Verification
No
Incident Management
No
Tokenization
Yes
Vulnerability Scanning
No
Whitelisting / Blacklisting
No
eDiscovery
Case Analytics
Yes
Compliance Management
No
Discussion Threads
Yes
Document Indexing
No
Document Tracking
Yes
Full Text Extraction
Yes
Keyword Search
No
Metadata Extraction
Yes
Topic Clustering
No
Investigation Management
Contact Management
No
Data Management
Yes
Incident Management
No
Reporting & Statistics
Yes
Subject Profiles
No