Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Regardless of whether it's a legitimate fraud incident or a mistaken identification, the way banks handle customer interactions is vital to their reputation. Equip your fraud investigation team with a comprehensive array of tools to address any challenges and maintain customer satisfaction levels. It is essential that analysts are capable of efficiently assisting customers in order to validate instances of fraud. Streamline the process of case creation by harnessing account and contact information from ACI Fraud Management. Develop effective customer communication through customizable templates that incorporate dynamic data selection for a personalized touch. Utilize a centralized database of case details, allowing for versatile parameters that facilitate data searching and appending. Tailor the fraud analysts' workflows for easier case management, thereby enhancing the overall speed of case resolution across the organization. Implement dynamic data enrichment along with organized data displays and workflows, enabling the creation of guided processes, integrated prompts, and support tools that aid investigators in their research and decision-making. This holistic approach not only boosts the efficiency of fraud investigation but also reinforces customer trust in the banking institution.
Description
HR Acuity is the only platform that's specifically designed for employee relations and investigation management. Our HR case management solution allows organizations to create a better workplace and perform thorough and comprehensive fact-finding into employee conduct allegations, while minimizing legal and financial risk. The platform allows for consistent documentation, search, reporting, and post-hire as well as exit interviews.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Anthology Apply
Yes
Anthology Encompass
Yes
Anthology Engage
Yes
Anthology Finance & HCM
Yes
Anthology Payroll
Yes
DMSFACTORY DocumentsPipeliner
Yes
Datacard Secura
Yes
Emtrain
No
Entrust Certificate Hub
Yes
HRMLabs
No
Integrations
Anthology Apply
No
Anthology Encompass
No
Anthology Engage
No
Anthology Finance & HCM
No
Anthology Payroll
No
DMSFACTORY DocumentsPipeliner
No
Datacard Secura
No
Emtrain
Yes
Entrust Certificate Hub
No
HRMLabs
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Contact Us
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ACI Worldwide
Founded
1975
Country
United States
Website
www.aciworldwide.com/solutions/case-manager
Vendor Details
Company Name
HR Acuity
Founded
2006
Country
United States
Website
www.hracuity.com
Product Features
Investigation Management
Contact Management
No
Data Management
No
Incident Management
No
Reporting & Statistics
No
Subject Profiles
No
Product Features
Corporate Wellness
Activity Tracking
No
Employee Portal
No
Financial Wellness
No
Gamification
No
Goal Setting / Tracking
No
Health Coaching
No
Health Monitoring
No
Health Risk Assessment
No
Incentive Management
No
Program Management
No
Employee Engagement
Benchmarking
Yes
Cultural Alignment
Yes
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
Yes
Performance Management
Yes
Pulse Surveys
No
Employee Monitoring
Activity Monitoring
Yes
Browsing History
No
Email Monitoring
No
Keystroke Recording
No
Productivity Analysis
No
Remote Control
No
Screen Activity Recording
No
Time & Attendance
No
Time Tracking
No
HR Analytics
Compensation Plan Modeling
No
Dashboard
Yes
HR Metrics Library
Yes
Leave & Absence Reporting
No
Predictive Modeling
Yes
Recruiting Management
No
Succession Planning
No
Talent Management
No
Trend Analysis
Yes
Turnover Tracking
No
HR Compliance
Alerts / Notifications
Yes
Certifications Management
No
Communication Tools
No
Customizable HR Documents
Yes
Document Management
No
Records Management
Yes
Regulations Monitoring
Yes
Reporting / Analytics
Yes
Roles / Permissions
No
Version Control
No
Workflow Management
No
HR Employee File Management
Access Controls
No
Centralized Employee Files
No
Dashboard
No
Email Notifications
No
Paper & Digital
No
Regulatory Compliance
Yes
Retention Settings
No
Search
No
Sharing Spaces
No
Signature
No
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
Yes
Employee Database
No
Employee Lifecycle Management
Yes
Onboarding
No
Payroll Management
No
Performance Management
Yes
Recruiting Management
No
Self Service Portal
No
Succession Planning
No
Time & Attendance Management
Yes
Time Off Management
No
Timesheets
No
Training Management
No
Investigation Management
Contact Management
Yes
Data Management
Yes
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
Yes
Performance Management
360 Degree Feedback
No
Compensation Management
No
Custom Rating Scales
No
Customizable Templates
No
Individual Development Plans
No
On-going Performance Tracking
Yes
Peer Appraisals
No
Review Cycle Tracking
No
Self Service Portal
No
Self-Appraisals
No
Skills Assessments
No
Weighted Performance Measures
No
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
Yes
Performance Appraisal
Yes
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
Yes