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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Regardless of whether it's a legitimate fraud incident or a mistaken identification, the way banks handle customer interactions is vital to their reputation. Equip your fraud investigation team with a comprehensive array of tools to address any challenges and maintain customer satisfaction levels. It is essential that analysts are capable of efficiently assisting customers in order to validate instances of fraud. Streamline the process of case creation by harnessing account and contact information from ACI Fraud Management. Develop effective customer communication through customizable templates that incorporate dynamic data selection for a personalized touch. Utilize a centralized database of case details, allowing for versatile parameters that facilitate data searching and appending. Tailor the fraud analysts' workflows for easier case management, thereby enhancing the overall speed of case resolution across the organization. Implement dynamic data enrichment along with organized data displays and workflows, enabling the creation of guided processes, integrated prompts, and support tools that aid investigators in their research and decision-making. This holistic approach not only boosts the efficiency of fraud investigation but also reinforces customer trust in the banking institution.

Description

Casedoc is an innovative cloud-based system for managing court cases, aimed at enhancing judicial efficiency through automation, teamwork, and robust data security. Leveraging the capabilities of Microsoft Azure, it provides customizable workflows for initiating, processing, approving, and appealing cases, which significantly boosts efficiency in various court operations. It incorporates role-based access control, maintains comprehensive audit trails, and adheres to ISO 27001 standards to ensure that data security and transparency are prioritized. The e-Filing Portal streamlines the process of document submission, allowing users to submit files securely online while receiving real-time updates and maintaining accountability through traceable actions. Furthermore, the Virtual Hearing feature, integrated with Microsoft Teams, transforms conventional meetings into compliant virtual court sessions by offering tools for scheduling, managing evidence, and controlling participant access, all within a single platform. This system is specifically designed to cater to the needs of general jurisdiction courts, mediation and arbitration bodies, tribunals, and investigative agencies, making it a versatile solution for various legal environments. Ultimately, Casedoc strives to redefine how judicial processes are managed, ensuring a more efficient and accessible court experience for all users involved.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
Datacard Secura
Entrust Certificate Hub
Microsoft Azure
Microsoft Teams

Integrations

Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
Datacard Secura
Entrust Certificate Hub
Microsoft Azure
Microsoft Teams

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ACI Worldwide

Founded

1975

Country

United States

Website

www.aciworldwide.com/solutions/case-manager

Vendor Details

Company Name

Casedoc

Country

Iceland

Website

casedoc.com

Product Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Product Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Legal Case Management

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

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