Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Regardless of whether it's a legitimate fraud incident or a mistaken identification, the way banks handle customer interactions is vital to their reputation. Equip your fraud investigation team with a comprehensive array of tools to address any challenges and maintain customer satisfaction levels. It is essential that analysts are capable of efficiently assisting customers in order to validate instances of fraud. Streamline the process of case creation by harnessing account and contact information from ACI Fraud Management. Develop effective customer communication through customizable templates that incorporate dynamic data selection for a personalized touch. Utilize a centralized database of case details, allowing for versatile parameters that facilitate data searching and appending. Tailor the fraud analysts' workflows for easier case management, thereby enhancing the overall speed of case resolution across the organization. Implement dynamic data enrichment along with organized data displays and workflows, enabling the creation of guided processes, integrated prompts, and support tools that aid investigators in their research and decision-making. This holistic approach not only boosts the efficiency of fraud investigation but also reinforces customer trust in the banking institution.
Description
Are your losses due to fraud exceeding your expectations? Is your effectiveness in preventing fraud falling short of 95%? Are you experiencing financial losses at both the teller line and through ATMs? Do your check verification limits exceed $500? Are you allocating more than 0.01% of your bank's assets towards systems and analysts tasked with scrutinizing suspicious activities and thwarting fraud? Are you examining over 250 checks for every item that you consider returning? It's time to stop squandering your resources and finances; allow us to help you minimize false positives, false negatives, manual reviews, and labor costs. Our comprehensive Check, ACH, ATM, Wire, and Cash Fraud Security Solution is here to assist. This all-encompassing fraud prevention system includes compliance reporting, case management features, and enhanced fraud deterrence for financial transactions. By integrating innovative technology, we aim to connect financial services and healthcare clients seamlessly. Investing in our solution will not only streamline your processes but also foster greater trust among your customers.
API Access
Has API
No
API Access
Has API
No
Integrations
AML Manager
No
Anthology Engage
Yes
Anthology Payroll
Yes
Cycloid
No
Datacard Secura
Yes
Entrust Certificate Hub
Yes
FIS Telephone Banking
No
Fiserv Financial Risk Management
No
Fiserv Fixed Assets for DNA
No
Fraud Risk Manager
No
Integrations
AML Manager
Yes
Anthology Engage
No
Anthology Payroll
No
Cycloid
Yes
Datacard Secura
No
Entrust Certificate Hub
No
FIS Telephone Banking
Yes
Fiserv Financial Risk Management
Yes
Fiserv Fixed Assets for DNA
Yes
Fraud Risk Manager
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
ACI Worldwide
Founded
1975
Country
United States
Website
www.aciworldwide.com/solutions/case-manager
Vendor Details
Company Name
ARGO
Founded
1980
Country
United States
Website
argodata.com
Product Features
Investigation Management
Contact Management
No
Data Management
No
Incident Management
No
Reporting & Statistics
No
Subject Profiles
No
Product Features
AML
Behavioral Analytics
No
Case Management
No
Compliance Reporting
No
Identity Verification
No
Investigation Management
No
PEP Screening
No
Risk Assessment
No
SARs
No
Transaction Monitoring
No
Watch List
No
Commercial Loan
Asset Management
No
Audit Trail
No
Complex Debt Structures
No
Dashboard
No
Document Management
No
Exposure Management
No
Lead Management
No
Pipeline Management
No
Risk Management
No
Trend Analysis
No
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
Yes
Custom Fraud Parameters
No
For Banking
No
For Crypto
No
For Insurance Industry
No
For eCommerce
No
Internal Fraud Monitoring
No
Investigator Notes
No
Pattern Recognition
Yes
Transaction Approval
Yes