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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Regardless of whether it's a legitimate fraud incident or a mistaken identification, the way banks handle customer interactions is vital to their reputation. Equip your fraud investigation team with a comprehensive array of tools to address any challenges and maintain customer satisfaction levels. It is essential that analysts are capable of efficiently assisting customers in order to validate instances of fraud. Streamline the process of case creation by harnessing account and contact information from ACI Fraud Management. Develop effective customer communication through customizable templates that incorporate dynamic data selection for a personalized touch. Utilize a centralized database of case details, allowing for versatile parameters that facilitate data searching and appending. Tailor the fraud analysts' workflows for easier case management, thereby enhancing the overall speed of case resolution across the organization. Implement dynamic data enrichment along with organized data displays and workflows, enabling the creation of guided processes, integrated prompts, and support tools that aid investigators in their research and decision-making. This holistic approach not only boosts the efficiency of fraud investigation but also reinforces customer trust in the banking institution.

Description

Are your losses due to fraud exceeding your expectations? Is your effectiveness in preventing fraud falling short of 95%? Are you experiencing financial losses at both the teller line and through ATMs? Do your check verification limits exceed $500? Are you allocating more than 0.01% of your bank's assets towards systems and analysts tasked with scrutinizing suspicious activities and thwarting fraud? Are you examining over 250 checks for every item that you consider returning? It's time to stop squandering your resources and finances; allow us to help you minimize false positives, false negatives, manual reviews, and labor costs. Our comprehensive Check, ACH, ATM, Wire, and Cash Fraud Security Solution is here to assist. This all-encompassing fraud prevention system includes compliance reporting, case management features, and enhanced fraud deterrence for financial transactions. By integrating innovative technology, we aim to connect financial services and healthcare clients seamlessly. Investing in our solution will not only streamline your processes but also foster greater trust among your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AML Risk Manager No 
Anthology Apply Yes 
Anthology Encompass Yes 
Anthology Finance & HCM Yes 
Corillian Online No 
Cycloid No 
DMSFACTORY DocumentsPipeliner Yes 
Datacard Secura Yes 
Entrust Certificate Hub Yes 
Fiserv Engagement Advantage No 
Fiserv Financial Risk Management No 
Fiserv Fixed Assets for DNA No 
Harness No 
Loader.io No 
MiTek Structure No 
Microsoft Azure No 
OneSpan Authentication Servers No 
OpsLevel No 
SendGrid No 
Vantage Risk and Budgeting Manager No 

Integrations

AML Risk Manager Yes 
Anthology Apply No 
Anthology Encompass No 
Anthology Finance & HCM No 
Corillian Online Yes 
Cycloid Yes 
DMSFACTORY DocumentsPipeliner No 
Datacard Secura No 
Entrust Certificate Hub No 
Fiserv Engagement Advantage Yes 
Fiserv Financial Risk Management Yes 
Fiserv Fixed Assets for DNA Yes 
Harness Yes 
Loader.io Yes 
MiTek Structure Yes 
Microsoft Azure Yes 
OneSpan Authentication Servers Yes 
OpsLevel Yes 
SendGrid Yes 
Vantage Risk and Budgeting Manager Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ACI Worldwide

Founded

1975

Country

United States

Website

www.aciworldwide.com/solutions/case-manager

Vendor Details

Company Name

ARGO

Founded

1980

Country

United States

Website

argodata.com

Product Features

Investigation Management

Contact Management No 
Data Management No 
Incident Management No 
Reporting & Statistics No 
Subject Profiles No 

Product Features

AML

Behavioral Analytics No 
Case Management No 
Compliance Reporting No 
Identity Verification No 
Investigation Management No 
PEP Screening No 
Risk Assessment No 
SARs No 
Transaction Monitoring No 
Watch List No 

Commercial Loan

Asset Management No 
Audit Trail No 
Complex Debt Structures No 
Dashboard No 
Document Management No 
Exposure Management No 
Lead Management No 
Pipeline Management No 
Risk Management No 
Trend Analysis No 

Fraud Detection

Access Security Management No 
Check Fraud Monitoring Yes 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition Yes 
Transaction Approval Yes 

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