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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ACF Technologies focuses on improving customer interactions by providing sophisticated solutions for managing appointments, events, and queues. Our primary offering, Q-Flow, enables businesses to effectively oversee and enhance customer journeys across various channels while also simplifying back-office operations. With a legacy of more than two decades in the industry, ACF follows a thorough four-step methodology, which includes deeply understanding business goals, crafting customized solutions, meticulously developing them with Agile-certified professionals, and evaluating outcomes through insightful data analysis. Our services are designed to meet the needs of a wide range of sectors, such as government, healthcare, financial services, retail, telecommunications, education, and DMVs, all with the goal of fostering meaningful connections between customers and organizations for outstanding human interactions. Additionally, ACF provides various features, including online appointment scheduling, virtual queuing, digital signage, and business process management, ensuring businesses remain competitive and responsive to their clients' needs. Through these innovative solutions, ACF is committed to transforming the way organizations engage with their customers.

Description

Zuna QMS was established with the aim of clarifying operational disarray by revolutionizing the management of customer flow within organizations. Many enterprises face challenges such as extended queues, erratic wait times, and varying service quality. To address these issues, Zuna QMS created an innovative Queue Management System that optimizes customer experiences from their arrival to the completion of service. Utilizing cutting-edge Queue Management Software, Zuna QMS integrates intelligent ticketing, real-time queue oversight, digital signage, and smart routing within a cohesive platform. This system enables businesses to effectively handle walk-ins, scheduled appointments, and service desks while offering clients transparent insights into their wait durations. Targeted at sectors including healthcare, finance, retail, governmental agencies, and service establishments, Zuna QMS not only boosts operational productivity but also diminishes perceived waiting times, ultimately leading to improved customer satisfaction. By streamlining the entire customer journey, the system plays a crucial role in enhancing the overall service experience for both organizations and their clients.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Acuant Yes 
Bing Maps Yes 
Buru SFTP Server Yes 
Drupal Yes 
Ellucian Yes 
Google Maps Yes 
Google Meet Yes 
IBM WebSphere Application Server Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Qualtrics XM Platform Yes 
ScriptPro SP Central Yes 
Sighthound Yes 
Skype Yes 
Telerik Test Studio Yes 
Twilio Yes 
Vonage Business Yes 
WhatsApp Yes 
Worldpay Yes 
Zoom Yes 

Integrations

Acuant No 
Bing Maps No 
Buru SFTP Server No 
Drupal No 
Ellucian No 
Google Maps No 
Google Meet No 
IBM WebSphere Application Server No 
Microsoft Outlook No 
Microsoft Teams No 
Qualtrics XM Platform No 
ScriptPro SP Central No 
Sighthound No 
Skype No 
Telerik Test Studio No 
Twilio No 
Vonage Business No 
WhatsApp No 
Worldpay No 
Zoom No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ACF Technologies

Founded

2003

Country

United States

Website

www.acftechnologies.com

Vendor Details

Company Name

Zuna QMS

Founded

2025

Country

United States

Website

zunaqms.com

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Digital Signage

Automatic Player Updates No 
Content Scheduling No 
Media Library No 
Multi-Screen Support No 
Remote Deployment No 
Remote Display Management No 
Visual Editor No 

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

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