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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ACF Technologies focuses on improving customer interactions by providing sophisticated solutions for managing appointments, events, and queues. Our primary offering, Q-Flow, enables businesses to effectively oversee and enhance customer journeys across various channels while also simplifying back-office operations. With a legacy of more than two decades in the industry, ACF follows a thorough four-step methodology, which includes deeply understanding business goals, crafting customized solutions, meticulously developing them with Agile-certified professionals, and evaluating outcomes through insightful data analysis. Our services are designed to meet the needs of a wide range of sectors, such as government, healthcare, financial services, retail, telecommunications, education, and DMVs, all with the goal of fostering meaningful connections between customers and organizations for outstanding human interactions. Additionally, ACF provides various features, including online appointment scheduling, virtual queuing, digital signage, and business process management, ensuring businesses remain competitive and responsive to their clients' needs. Through these innovative solutions, ACF is committed to transforming the way organizations engage with their customers.

Description

Contextual messaging, directions, mapping, and routing will turn your visitors into fans at major events. This will reduce congestion and increase customer engagement. Your customers can view a virtual replica of your property via interactive kiosks or smart phones. To increase customer satisfaction and revenue, be creative and innovative. Use contextual messaging to enhance experiences and increase accessibility. Event specific routing, text to speech and multi-lingual translations. Your event management plan will help you manage it from start to finish. Visitors will be able to find their seats quickly and easily. Guide people to the facilities and amenities in your area after a concert, game, or convention. Don't let major events turn into lost opportunities. Make sure your visitors know where and when they can go.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ActiveMQ Yes 
Acuant Yes 
Bing Maps Yes 
Buru SFTP Server Yes 
Drupal Yes 
Ellucian Yes 
Google Maps Yes 
Google Meet Yes 
Luxand Yes 
Microsoft Teams Yes 
SAP CRM Yes 
Salesforce Yes 
ScriptPro SP Central Yes 
Sighthound Yes 
Skype Yes 
Telerik Test Studio Yes 
Twilio Yes 
Vonage Business Yes 
Vonage Communications APIs (Nexmo) Yes 
Zoom Yes 

Integrations

ActiveMQ No 
Acuant No 
Bing Maps No 
Buru SFTP Server No 
Drupal No 
Ellucian No 
Google Maps No 
Google Meet No 
Luxand No 
Microsoft Teams No 
SAP CRM No 
Salesforce No 
ScriptPro SP Central No 
Sighthound No 
Skype No 
Telerik Test Studio No 
Twilio No 
Vonage Business No 
Vonage Communications APIs (Nexmo) No 
Zoom No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Annual SaaS Licence
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ACF Technologies

Founded

2003

Country

United States

Website

www.acftechnologies.com

Vendor Details

Company Name

PAM

Founded

2016

Country

Australia

Website

pam.co

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Digital Signage

Automatic Player Updates No 
Content Scheduling No 
Media Library No 
Multi-Screen Support No 
Remote Deployment No 
Remote Display Management No 
Visual Editor No 

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Digital Signage

Automatic Player Updates No 
Content Scheduling Yes 
Media Library Yes 
Multi-Screen Support Yes 
Remote Deployment Yes 
Remote Display Management Yes 
Visual Editor Yes 

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

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