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features
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support

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Description

At Help Desk Software Australia, we are committed to offering software that is organized, efficient, and user-friendly, ensuring superior management of your data. Our goal is to create robust, effective, and targeted solutions tailored for both businesses and government entities, informed by cutting-edge research that identifies what truly enhances your everyday operations. We proudly supply software solutions to significant public and private corporations as well as prominent SMEs throughout Australia and in various international markets. Our dedication to innovation and quality positions us as a leader in the software industry, enabling our clients to thrive in their respective fields. Through our unique approach, we strive to make a lasting impact on how organizations manage their tasks and data.

Description

Avarni is carbon accounting software built for Australian enterprises facing mandatory climate disclosure under ASRS (AASB S2). Climate reporting is now a financial disclosure obligation — and it carries the same audit risk as your numbers do. Avarni treats it that way. The platform ingests data from your existing ERP (SAP, NetSuite, D365, or a spreadsheet export), uses AI to automate Scope 1, 2, and 3 emissions calculations, and produces a complete, traceable audit trail from raw data to final report. Every figure has a source. Every methodology is documented. Unlike standalone software tools that leave your team to figure out the compliance requirements alone, Avarni pairs the platform with a named implementation expert who works alongside your finance team from data discovery through to auditor sign-off. No ticket queue. No generic onboarding. Implementation runs 2–3 months to report-ready. ✔ AI-powered data ingestion reads invoices, GL exports, and activity data automatically ✔ Scope 1, 2, and 3 calculations aligned to GHG Protocol and AASB S2 requirements ✔ Full audit trail with calculation breakdowns traceable to source data ✔ Scenario modelling and emissions forecasting for target-setting ✔ Supplier engagement tools to collect emissions data across your value chain 100% audit pass rate across all clients. SOC 2 Type II certified. CSIRO backed. NSW Government listed supplier. Trusted by Latitude Financial, CSL, Cement Australia, Maersk, Schneider Electric, and 450+ other organisations across Australia.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Coupa No 
Microsoft Power BI No 
NetSuite No 
Oracle Database No 
Oracle E-Business Suite No 
Oracle Fusion Cloud ERP No 
Salesforce No 
Xero No 

Integrations

Coupa Yes 
Microsoft Power BI Yes 
NetSuite Yes 
Oracle Database Yes 
Oracle E-Business Suite Yes 
Oracle Fusion Cloud ERP Yes 
Salesforce Yes 
Xero Yes 

Pricing Details

$995.00
Free Trial No 
Free Version No 

Pricing Details

$0
Subscription pricing
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Help Desk Software Australia

Country

Australia

Website

www.helpdesksoftware.com.au

Vendor Details

Company Name

Avarni

Founded

2021

Country

Australia

Website

www.avarni.co

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management No 

Product Features

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking Yes 
Controls Testing No 
Environmental Compliance Yes 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management Yes 
Sarbanes-Oxley Compliance No 
Surveys & Feedback Yes 
Version Control No 
Workflow / Process Automation No 

Emissions Management

Allowance Management No 
Automatic CO2 Calculation Yes 
Emission Inventory Yes 
Emission Reduction Planning Yes 
Emissions Monitoring Yes 
Emissions Trading No 
Frequency-Based Tasks No 
Permit Level Maintenance No 
Risk Management Yes 

ESG

Activity Dashboard Yes 
Analytics/Reporting Yes 
Audit Management Yes 
Benchmarking Yes 
Compliance Management Yes 
Data Visualization Yes 
Document Management No 
Performance Metrics Yes 
Risk Assessment Yes 

GRC

Auditing Yes 
Disaster Recovery No 
Environmental Compliance Yes 
IT Risk Management Yes 
Incident Management No 
Internal Controls Management Yes 
Operational Risk Management Yes 
Policy Management No 

Risk Management

Alerts/Notifications No 
Auditing Yes 
Business Process Control No 
Compliance Management Yes 
Corrective Actions (CAPA) No 
Dashboard Yes 
Exceptions Management No 
IT Risk Management Yes 
Internal Controls Management No 
Legal Risk Management Yes 
Mobile Access Yes 
Operational Risk Management Yes 
Predictive Analytics Yes 
Reputation Risk Management Yes 
Response Management No 
Risk Assessment Yes 

Sustainability

Audit Management Yes 
Benchmarking Yes 
Compliance Management Yes 
Corrective Actions (CAPA) No 
Emissions Management Yes 
Employee Training No 
Energy Management No 
Incident Management No 
KPIs Yes 
Performance Metrics Yes 
Stakeholder Engagement Yes 
Supplier Management Yes 
Waste Management No 

Alternatives

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