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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

MemberSmart is an association and membership management software platform built on Salesforce, tailored to assist professional associations, nonprofits, and membership organizations in centralizing, automating, and enhancing their member operations through a singular system. By integrating member data, engagement metrics, financial transactions, events, communications, and self-service tools within Salesforce, it provides a seamless membership experience that eliminates data silos and reduces the need for manual tasks. The platform enables organizations to streamline essential workflows, including membership onboarding, renewals, payments, and customized reminders, while offering a comprehensive view of each member’s interactions and contributions to aid strategic decision-making and boost retention rates. Additionally, it facilitates event management for various formats—whether in-person, virtual, or hybrid—supports online shopping and donation processing, features extensive job boards and professional directories, and encourages community engagement through group forums and targeted messaging. With these robust tools, MemberSmart empowers organizations to foster deeper connections and enhance member satisfaction.

Description

Uncover the essential elements that drive your members' involvement and deepen your understanding of your membership community like never before. What unites your audience, whether they are spectators, fans, or local members? By examining your community data, you can pinpoint significant membership patterns and trending topics. We will assist you in making sense of your findings to produce actionable and relevant outcomes. Allow us to provide insights into the desires, needs, and behaviors of your community, enabling you to develop effective strategies for engaging and nurturing your members and supporters. Our team of specialists and customer success advisors will guide you in formulating the right inquiries and interpreting your findings in a constructive and relatable manner. With our intuitive survey builder, your members will interact through a chat-like interface, enhancing their experience and boosting response rates significantly. This approach not only fosters better communication but also strengthens the relationship between your organization and its members.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 

Integrations

Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$199 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AC MemberSmart

Founded

2008

Country

United Kingdom

Website

membersmart.ai/membersmart/

Vendor Details

Company Name

Human Capital Company

Country

Australia

Website

www.humancapitalcompany.com/survey

Product Features

Membership Management

Application Management No 
Automatic Renewals No 
Committee Management No 
Dues Management No 
Email Marketing No 
Event Management No 
Member Directory No 
Member Portal No 
Member Types No 
Membership Database No 
Nonprofit Membership No 
Payment Processing No 
Website Management No 

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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