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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ABS offers an economical yet high-performing Billing and CDR Processing System that efficiently rates Departmental, Agent/Reseller, Carrier, Wholesale, and Retail CDRs. Additionally, it generates Network and Usage Threshold Alerts, along with comprehensive Carrier and Profit/Loss reports, while also creating LCR Routing Data and enabling the comparison of multiple carrier rates. The underlying technology for the ABS 100 leverages Linux, PostgreSQL, C/C++, Shell Scripts, GTK+, Gnome, Glade, Pro-C, X-Windows, and Perl. Designed primarily for the company's internal team, the system is capable of executing most of its functions and services automatically after initial configuration. This tool is particularly useful for analyzing and comparing rates from two or more carriers, allowing for an informed decision-making process. Furthermore, the analysis can incorporate actual traffic data, revealing which combination of carriers would yield the most advantageous results for the user.

Description

Achieve unmatched insight into your UC&C usage, call quality, user engagement, productivity, and expenses. At Avotus, we recognize the vital role your UC&C platform plays in fostering a high-performance culture that supports flexible work arrangements. We are also aware of the shortcomings in the standard reporting features offered by UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To effectively implement UC&C best practices, gain a competitive edge, and optimize business outcomes, you require more than just the basic reporting, archiving, and retrieval functions these platforms provide. ReflectR offers Advanced Reporting, Real-time Monitoring, Trend Analytics, and Alerts, equipping your business leaders and managers with the tools needed to quickly assess usage trends within your UC&C framework, ultimately enhancing employee productivity and engagement throughout the organization. This comprehensive approach ensures that your team can make informed decisions that drive success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Chime No 
Amazon Connect No 
Cisco Jabber No 
Cisco Unified Communications Manager No 
Microsoft Teams No 
Skype No 

Integrations

Amazon Chime Yes 
Amazon Connect Yes 
Cisco Jabber Yes 
Cisco Unified Communications Manager Yes 
Microsoft Teams Yes 
Skype Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AcuraTel

Country

United States

Website

www.acuratel.com

Vendor Details

Company Name

Avotus

Founded

1981

Country

Canada

Website

www.avotus.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management No 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet No 
Order Management No 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning No 
Rating Yes 
Self Service Portal No 
Service Order System No 
VoIP Yes 

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring No 
Call Volume Yes 
Caller Identification No 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management No 
Who Answered Log No 

Telecom Expense Management

Billing for Data No 
Billing for Voice Yes 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting Yes 

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

Wireless Expense Management

CRM No 
Custom Rate Plans No 
Discount Management No 
Metered Billing No 
Move / Add / Change Options No 
Procurement Management No 
Split Billing No 
Supports WiFi Hotspots No 
Usage Reporting No 

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