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Average Ratings 0 Ratings

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features
design
support

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Description

ABM Connect serves as a comprehensive data intelligence platform that delivers immediate, actionable insights, extensive reporting capabilities, and current key performance indicators, all presented in an easily digestible format. This platform effectively links clients with ABM's workforce and operational leaders, ensuring a smooth, transparent flow of data from on-site applications into a user-friendly client dashboard. By utilizing this system, clients gain the advantage of ongoing monitoring of operational histories and daily activities, which encompass both traditional KPIs—such as safety and financial performance—and up-to-the-minute service updates, daily scope reports, invoice PDFs, and work order records, all supported by actionable analytics aimed at fostering continuous improvement. Additionally, it enables front-line team members to check in, adhere to task routines specified in their scopes, complete necessary training, report building issues, manage spontaneous tasks, and maintain communication with their supervisors. This holistic approach not only enhances operational efficiency but also promotes a culture of accountability and responsiveness within the team.

Description

Utilities are undergoing significant transformations, and customer expectations are shifting alongside these changes. This evolution is fueled by advancements in smart grid technology, enhanced mobility, and new demands from customers regarding their interactions with utility providers. Many Customer Information Systems (CIS) have found it challenging to keep pace with these evolving needs, often hindered by outdated technology. Furthermore, the consolidation of CIS vendors in the market has stifled competition, leading to increased costs and limited options for utilities. SpryPoint is poised to shake up the industry by introducing the first enterprise CIS designed entirely for cloud delivery as a service. SpryCIS aims to meet the unique challenges that modern utilities encounter, ensuring they can effectively adapt to the demands of today’s landscape. With this innovative solution, utilities can finally access a system that is both modern and responsive to their needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

powerconnect.ai No 

Integrations

powerconnect.ai Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ABM

Founded

1909

Country

United States

Website

www.abm.com/abm-connect

Vendor Details

Company Name

SpryPoint

Founded

2011

Country

Canada

Website

sprypoint.com/pages/solutions/spry-cis/

Product Features

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

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