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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ABBYY Timeline serves as a sophisticated Process Intelligence platform that empowers organizations to harness the data from their systems to construct a visual representation of their processes, enabling real-time analysis to pinpoint bottlenecks and forecast future results, thereby aiding in informed technology investment decisions. In today's landscape, the majority of process execution is monitored, controlled, and carried out through various IT systems of record, which means that nearly every detail of your processes is already documented. All you need is an effective tool to recreate a comprehensive view of process execution. Conventional business intelligence tools, dashboards, and reports fall short in this regard, whereas ABBYY Timeline excels. By properly ingesting, merging, and scrutinizing this extensive data, it becomes possible to uncover patterns and insights that lead to enhanced customer experiences and greater operational efficiencies. Furthermore, the platform's ability to visualize complex data sets allows businesses to strategically plan for future improvements.

Description

The illumin Knowledge & Research Management System is designed to efficiently collect, document, quantify, and summarize the inquiries and responses that staff and clients provide. Serving as an ideal solution for managing knowledge and research, it can be easily tailored to meet the specific needs of any library's reference processes. Its automatically generated knowledge base transforms into a thorough, searchable database of pertinent information that is readily shareable. Seamlessly handle the extensive flow of knowledge within your organization, ensuring that valuable information is accessible for discovery and delivery at any time and from any place. Both Softlink’s Liberty and illumin empower your library to provide information to users, positioning it at the forefront of future advancements. With illumin, you have a robust tool that not only collects and organizes data but also enhances the overall efficiency of knowledge management within your institution.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Five9 Yes 
Microsoft 365 No 
Moodle No 
Overdrive No 
Salesforce Yes 
ServiceNow Yes 
Sora No 

Integrations

Five9 No 
Microsoft 365 Yes 
Moodle Yes 
Overdrive Yes 
Salesforce No 
ServiceNow No 
Sora Yes 

Pricing Details

$1000 per month
Based on number of processes/projects and data volume.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ABBYY

Founded

1989

Country

United States

Website

abbyy.com/timeline

Vendor Details

Company Name

Softlink Information Centres

Founded

1983

Country

Australia

Website

ic.softlinkint.com

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking Yes 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications Yes 
Business Process Automation Yes 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management Yes 

Predictive Analytics

AI / Machine Learning Yes 
Benchmarking Yes 
Data Blending Yes 
Data Mining Yes 
Demand Forecasting Yes 
For Education Yes 
For Healthcare Yes 
Modeling & Simulation Yes 
Sentiment Analysis No 

Robotic Process Automation (RPA)

Analytics Yes 
Attended Automation No 
Code-free Development No 
Image Recognition No 
Optical Character Recognition No 
Process Builder No 
Third Party Application Integration No 
Unattended Automation No 

Product Features

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

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