Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AB Handshake is a revolutionary solution for telecom service providers. It eliminates fraud on outbound and inbound voice traffic. Our advanced system of interaction between operators validates each call. This ensures 100% accuracy and zero false positives. The Call Registry receives the call details every time a call has been set up. Before the actual call, the validation request is sent to the terminating network. Cross-validation allows for detection of manipulation by comparing call details from different networks. Call registries require no additional investment and run on common-use hardware. The solution is installed within an operator's security perimeter. It complies with security requirements and personal data processing requirements. This is when someone gains access the PBX phone system of a business and makes international calls at the company's expense.
Description
The CSG Advanced Convergent Platform™ (ACP) stands out as a reliable solution for cable billing, customer support, and business efficiency, firmly establishing itself as the leading option in the North American cable and DBS market. With our outsourced, fully operational customer care and billing system, we recognize that a frictionless customer experience is essential for both your success and ours. Our comprehensive platform facilitates the entire customer journey, from initial account setup to installations and upgrades. The pre-integrated design of ACP allows for agile billing and revenue management, enabling effortless scaling of your billing processes. By managing the complexities of system integration, we empower you to concentrate on enhancing customer satisfaction and expanding your business reach while we ensure your operations run smoothly. With CSG, you can rest assured that your billing needs are in expert hands.
API Access
Has API
Yes
API Access
Has API
No
Integrations
TechSee
No
Pricing Details
Customizable payment plans such as
- pay-as-you-go,
- bundles,
- subscription-based model,
- and other options
- pay-as-you-go,
- bundles,
- subscription-based model,
- and other options
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AB Handshake
Founded
2020
Country
United States
Website
abhandshake.com
Vendor Details
Company Name
CSG
Founded
1994
Country
United States
Website
www.csgi.com/products/advanced-convergent-platform/
Product Features
Fraud Detection
Access Security Management
Yes
Check Fraud Monitoring
Yes
Custom Fraud Parameters
Yes
For Banking
Yes
For Crypto
Yes
For Insurance Industry
Yes
For eCommerce
Yes
Internal Fraud Monitoring
Yes
Investigator Notes
No
Pattern Recognition
Yes
Transaction Approval
No
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No