Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
A2Billing serves as a class 4 and class 5 softswitch featuring inline billing capabilities, aimed at delivering VoIP services for residential, business, and wholesale markets, along with support for calling cards, call-back services, and telephone number resale, all underpinned by our expert support. This free and open source software, tailored for Asterisk, facilitates comprehensive telecom customer management through various interfaces, including those for administrators, agents, customers, and online signups, while offering adaptable inline rating and billing for calls and services in real-time, ensuring a seamless experience. Additionally, its robust features and support structure make it a popular choice for telecom providers looking to enhance their offerings.
Description
Dynamics Telephony unifies your telephone system with Dynamics 365
- Auto-lookup of customer in Dynamics 365 before you answer call
- Telephone controls embedded in Dynamics 365 (answer, transfer, etc.)
- Dial contacts directly from Dynamics 365 with a single click
- Full interaction history logged in Dynamics 365
- Telephone statistics unified with CRM data in Dynamics 365
- Incoming calls blended with Omnichannel
- Call outcome buttons automatically schedules follow-up activity
- All statistics available in Dynamics 365 dashboards and reports
API Access
Has API
API Access
Has API
Integrations
8x8
8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
FreePBX
Integrations
8x8
8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
FreePBX
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$15.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
A2Billing
Country
Spain
Website
www.asterisk2billing.org
Vendor Details
Company Name
Dynamics Telephony
Founded
2014
Country
Ireland
Website
www.dynamicstelephony.co.uk
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration