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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

99minds offers a comprehensive solution for customer acquisition, retention, and engagement. We offer omnichannel marketing automation platforms for eCommerce and in-store that require Gift Cards processing and management, Loyalty & Reward Programs, Coupons and Referral solutions. 99minds' best feature is its easy-to-use, plug and-play, cost-effective marketing platform. It empowers marketing teams to create personalized promotions and build an omnichannel customer experience. 99minds allows you to make your customers brand advocates. You can create personalized campaigns that excite customers - generate millions in coupons, data-driven discount code, referral programs for shoppers and loyalty programs to persuade patrons to stay.

Description

Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
BigCommerce Yes 
Facebook Yes 
Instagram Yes 
Magento Yes 
Omnisend Yes 
Salesforce Agentforce Marketing No 
Salesforce Agentforce Service No 
Shopify Yes 
Slack Yes 
Tableau No 
X (Twitter) Yes 
iPaaS.com Yes 

Integrations

Salesforce Yes 
BigCommerce No 
Facebook No 
Instagram No 
Magento No 
Omnisend No 
Salesforce Agentforce Marketing Yes 
Salesforce Agentforce Service Yes 
Shopify No 
Slack No 
Tableau Yes 
X (Twitter) No 
iPaaS.com No 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Pricing Details

$20,000 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

99minds

Founded

2019

Country

United States

Website

www.99minds.io

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/marketing/loyalty-management/

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Alternatives

Alternatives

Preferred Patron Loyalty Reviews

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
GiftWise Reviews

GiftWise

Self-Service Networks
Kaizen Loyalty Platform Reviews

Kaizen Loyalty Platform

Kaizen Loyalty