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Description

9Spokes serves as an effective data dashboard, empowering small enterprises by enhancing their operational visibility and facilitating informed decision-making. This comprehensive solution is offered at no cost and integrates with top business applications to present essential metrics through a user-friendly dashboard. Whether it’s handling cash flow, managing personnel, or monitoring digital marketing efforts, 9Spokes provides a holistic view that enables businesses to make well-informed decisions. Although the 9Spokes dashboard itself is free, certain applications within its app store may require payment, with the financial arrangements handled directly between users and the app providers. Pricing for these apps varies, and users will be informed of any costs prior to signing up. Additionally, many accredited apps offer free trials, allowing businesses to evaluate their suitability before making a financial commitment, ensuring that companies can choose the best tools for their needs. This flexibility in trying out apps contributes significantly to optimizing business operations.

Description

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
Zendesk Yes 
Accelo No 
Addigy No 
Autotask PSA No 
Box Yes 
ConnectWise Automate No 
ConnectWise PSA No 
Harvest No 
Jamf Now No 
Kaseya BMS No 
Kaseya VSA No 
LinkedIn Yes 
Liongard No 
LiveChat Yes 
Microsoft 365 Yes 
Paessler PRTG No 
Secured Signing Yes 
ServiceNow No 
X (Twitter) Yes 

Integrations

QuickBooks Online Yes 
Zendesk Yes 
Accelo Yes 
Addigy Yes 
Autotask PSA Yes 
Box No 
ConnectWise Automate Yes 
ConnectWise PSA Yes 
Harvest Yes 
Jamf Now Yes 
Kaseya BMS Yes 
Kaseya VSA Yes 
LinkedIn No 
Liongard Yes 
LiveChat No 
Microsoft 365 No 
Paessler PRTG Yes 
Secured Signing No 
ServiceNow Yes 
X (Twitter) No 

Pricing Details

$0.01/one-time
Free to use--only pay for any new apps you buy
Free Trial No 
Free Version Yes 

Pricing Details

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

9 Spokes

Founded

2011

Country

New Zealand

Website

www.9spokes.com

Vendor Details

Company Name

ConnectWise

Founded

2011

Country

United States

Website

www.connectwise.com/platform/business-management/brightgauge

Product Features

Big Data

Collaboration Yes 
Data Blends No 
Data Cleansing No 
Data Mining No 
Data Visualization Yes 
Data Warehousing No 
High Volume Processing No 
No-Code Sandbox No 
Predictive Analytics No 
Templates No 

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive Yes 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics Yes 
Widgets Yes 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery Yes 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop Yes 
Drill Down No 
Email Reports No 
Financial Reports Yes 
Forecasting Yes 
Marketing Reports Yes 
OLAP No 
Report Export Yes 
Sales Reports Yes 
Scheduled / Automated Reports No 

Product Features

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis No 
Budgeting & Forecasting No 
Consolidation / Roll-Up No 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding Yes 
Strategic Planning No 

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets No 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports Yes 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports Yes 

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