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Description
Experience high-definition audio and video conferencing alongside seamless team collaboration with no restrictions on the number of meetings or their duration. Enjoy complimentary dial-in options featuring toll-free numbers, simplifying participation. With a single click and no downloads required when using a WebRTC-compatible browser like Chrome, accessing meetings has never been easier. Embrace limitless possibilities with unlimited meetings and minutes, as well as free dial-in features. The user-friendly interface allows for instant joining and a full-screen experience available on both desktop and mobile applications or the web. Benefit from HD video and 8x8's innovative audio quality, along with straightforward screen sharing and remote desktop control, all complemented by cloud-based recording functionality. You can also seamlessly integrate with your preferred enterprise applications, including calendars, Single Sign-On, and directory services. Expand your reach by sharing meetings with an infinite number of participants through direct live streaming to YouTube. The comprehensive 8x8 Video Meetings solution, when paired with Virtual Office, elevates your video conferencing experience by incorporating voice and chat features within one cohesive cloud platform, ensuring enhanced communication for all users. Moreover, the ability to interact with multiple participants simultaneously adds a dynamic element to your virtual gatherings.
Description
Klearcom offers a cloud-based platform that harnesses AI for global voice and IVR testing, enabling businesses to verify and oversee their phone numbers, toll-free lines, interactive voice response systems, and the reliability of their call paths in more than 100 nations and with over 330 telecom carriers. Instead of depending on traditional manual test calls, Klearcom effectively replicates authentic customer call scenarios across both fixed-line and mobile networks, identifying potential issues such as routing mistakes, voice quality defects, IVR misconfigurations, and service interruptions. Its comprehensive suite of solutions encompasses automated end-to-end IVR discovery and mapping, regression testing, toll-free number validations, voice-quality evaluations, end-agent reachability assessments, fax-line testing, and simulations of global callers, all achieved without necessitating any modifications to the company's existing infrastructure. Furthermore, Klearcom accommodates multilingual and multi-dialect IVRs, analyzing and transcribing interactive voice menus in more than 40 languages, thus ensuring a broad reach for enterprises operating in diverse linguistic markets. This innovative approach not only enhances reliability but also streamlines the testing process, ultimately improving customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
8x8
Yes
8x8 Work
Yes
Avaya Cloud Office
No
Cisco CX Cloud
No
Five9
No
Genesys Cloud CX
No
Google Calendar
Yes
Google Cloud Platform
No
Microsoft 365
Yes
Microsoft Azure
No
Integrations
8x8
No
8x8 Work
No
Avaya Cloud Office
Yes
Cisco CX Cloud
Yes
Five9
Yes
Genesys Cloud CX
Yes
Google Calendar
No
Google Cloud Platform
Yes
Microsoft 365
No
Microsoft Azure
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
8x8
Founded
1987
Country
United States
Website
8x8.vc/
Vendor Details
Company Name
Klearcom
Founded
2016
Country
United States
Website
klearcom.com
Product Features
Live Streaming
Access Control
No
Audience Analytics
No
Audience Engagement
No
Browser-based
Yes
Customizable Branding
No
Encoding
No
Event Scheduling
No
Live Streaming Production
No
Moderation
No
Monetization Tools
No
Multi-Screen / Split-Screen
No
Multiple Camera Feeds
No
Multistreaming
No
Session Recording
No
Social Media Integration
Yes
Streaming Platform Integration
Yes
Video Conferencing
Electronic Hand Raising
Yes
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Web Conferencing
Electronic Hand Raising
Yes
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Product Features
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
VoIP Monitoring
Alerts / Notifications
No
Call Detail Record (CDR) Analysis
No
Call Quality Monitoring
No
IP SLA Monitoring
No
Jitter Testing
No
Latency Monitoring
No
MOS Monitoring
No
Packet Loss Monitoring
No
QoS Monitoring
No
Reporting / Analytics
No
Troubleshooting
No