Average Ratings 1 Rating

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Average Ratings 0 Ratings

Total
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support

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Description

Experience high-definition audio and video conferencing alongside seamless team collaboration with no restrictions on the number of meetings or their duration. Enjoy complimentary dial-in options featuring toll-free numbers, simplifying participation. With a single click and no downloads required when using a WebRTC-compatible browser like Chrome, accessing meetings has never been easier. Embrace limitless possibilities with unlimited meetings and minutes, as well as free dial-in features. The user-friendly interface allows for instant joining and a full-screen experience available on both desktop and mobile applications or the web. Benefit from HD video and 8x8's innovative audio quality, along with straightforward screen sharing and remote desktop control, all complemented by cloud-based recording functionality. You can also seamlessly integrate with your preferred enterprise applications, including calendars, Single Sign-On, and directory services. Expand your reach by sharing meetings with an infinite number of participants through direct live streaming to YouTube. The comprehensive 8x8 Video Meetings solution, when paired with Virtual Office, elevates your video conferencing experience by incorporating voice and chat features within one cohesive cloud platform, ensuring enhanced communication for all users. Moreover, the ability to interact with multiple participants simultaneously adds a dynamic element to your virtual gatherings.

Description

DataKnowl serves as a robust platform for customer service and engagement, aimed at fostering strong, lasting connections with clients. It boasts over 50 features such as Interactive Voice Response (IVR), Call Forwarding, Text Messaging, SIP compatibility, and support for multiple users. Utilizing a toll-free number is essential for cultivating a professional image for your business. As a frontrunner in providing toll-free numbers across more than 50 countries, DataKnowl allows you to select an ideal number tailored to your needs. The telephone remains a highly effective medium for engaging with customers, and optimizing this channel can significantly enhance conversation management while incorporating advanced AI-driven services. Additionally, you can handle customer inquiries through email, a crucial channel for interaction, by employing a ticketing system that automatically transforms emails into manageable tickets, ensuring no request goes unaddressed. This comprehensive approach not only streamlines communication but also elevates the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8x8 Yes 
8x8 Work Yes 
Google Calendar Yes 
Microsoft 365 Yes 
Tarevo Yes 
YouTube Live Yes 

Integrations

8x8 No 
8x8 Work No 
Google Calendar No 
Microsoft 365 No 
Tarevo No 
YouTube Live No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$8 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

8x8

Founded

1987

Country

United States

Website

8x8.vc/

Vendor Details

Company Name

Complexity Intelligence

Country

United States

Website

www.dataknowl.com

Product Features

Live Streaming

Access Control No 
Audience Analytics No 
Audience Engagement No 
Browser-based Yes 
Customizable Branding No 
Encoding No 
Event Scheduling No 
Live Streaming Production No 
Moderation No 
Monetization Tools No 
Multi-Screen / Split-Screen No 
Multiple Camera Feeds No 
Multistreaming No 
Session Recording No 
Social Media Integration Yes 
Streaming Platform Integration Yes 

Video Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Web Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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