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Description
8returns is a returns management solution aimed at assisting ecommerce brands in preserving revenue and driving new sales throughout the return process. Customers have the option to exchange items, opt for incentivized store credit, or place a new order while managing returns, ensuring that revenue remains within the business.
The utilization of AI-driven workflows streamlines decision-making, communication, and warehouse operations on a large scale, leading to a decrease in support tickets, a reduction in errors, and an expedited experience for both customers and operational teams. Additionally, integrated analytics provide insights into the reasons behind product returns and identify areas where brands can minimize unnecessary returns.
Our primary features encompass revenue retention, exchanges, store credit, and shop now options. By retaining revenue instead of issuing refunds, brands can capitalize on return events to generate further income, lessen the burden on support and warehouse teams, cut operational costs through automation, gain insights into return catalysts, and ultimately offer a quicker and more transparent experience for their customers. Furthermore, embracing this approach fosters customer loyalty and encourages repeat business.
Description
Harness the potential to boost your sales in a more efficient and mindful manner with REVER, the ultimate solution for post-sale success that propels your business forward. Transform the likelihood of returns into chances for customer retention and upselling by leveraging REVER's robust exchange platform. Streamline your returns process through automation, which simultaneously opens doors for re-engagement and upselling opportunities. By optimizing your entire supply chain with REVER’s dependable logistics solutions, you can minimize costs and enhance customer satisfaction. Elevate your sales performance with actionable insights derived from AI-powered data analysis that informs your strategies. The dedicated team at REVER collaborates with you to develop tailored integrations that cater to the specific needs of your business, ensuring your returns process is fully optimized. Moreover, REVER seamlessly integrates with your current tools, allowing for an immediate start without the hassle of altering your existing workflow. Expedite the journey from return to repurchase using REVER’s user-friendly returns platform, which is designed to integrate effortlessly with your established systems while offering an API that supports all major e-commerce platforms. With REVER, you not only improve efficiency but also create a more cohesive and responsive experience for your customers.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Shopify
Yes
Amphora
No
Holded
No
Magento
No
Microsoft Dynamics 365
No
Odoo
No
PrestaShop
No
SAP ERP
No
Salesforce
No
Sendcloud
No
Integrations
Shopify
Yes
Amphora
Yes
Holded
Yes
Magento
Yes
Microsoft Dynamics 365
Yes
Odoo
Yes
PrestaShop
Yes
SAP ERP
Yes
Salesforce
Yes
Sendcloud
Yes
Pricing Details
€99/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
8returns
Founded
2019
Country
Germany
Website
www.8returns.com
Vendor Details
Company Name
REVER
Country
Spain
Website
www.itsrever.com
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
