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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

8returns is a returns management solution aimed at assisting ecommerce brands in preserving revenue and driving new sales throughout the return process. Customers have the option to exchange items, opt for incentivized store credit, or place a new order while managing returns, ensuring that revenue remains within the business. The utilization of AI-driven workflows streamlines decision-making, communication, and warehouse operations on a large scale, leading to a decrease in support tickets, a reduction in errors, and an expedited experience for both customers and operational teams. Additionally, integrated analytics provide insights into the reasons behind product returns and identify areas where brands can minimize unnecessary returns. Our primary features encompass revenue retention, exchanges, store credit, and shop now options. By retaining revenue instead of issuing refunds, brands can capitalize on return events to generate further income, lessen the burden on support and warehouse teams, cut operational costs through automation, gain insights into return catalysts, and ultimately offer a quicker and more transparent experience for their customers. Furthermore, embracing this approach fosters customer loyalty and encourages repeat business.

Description

A comprehensive software platform designed to oversee all your operational needs includes two distinct applications tailored for varying roles within your organization. The real-time accountability dashboard enables you to immediately identify discrepancies in overages and shortages, eliminating the need for extensive reporting. When product, meter, and DEX O/S values are excessively high or low, it could signal issues such as an overlooked DEX reading, faulty DEX data, or a mistake in manual data entry. You can swiftly assess a specific vend visit to gain insights into factors contributing to these discrepancies, such as stockouts. Additionally, employing conditional highlighting allows you to isolate individual POS systems to analyze patterns, such as recurrent stockouts of a particular product over multiple visits. By utilizing the Gimme Key Pro for reliable DEX tracking, your drivers can minimize manual inventory tasks at machines, which reduces errors and enhances accuracy, ultimately leading to fewer stockouts at the machine level. Transitioning from your previous DEX methods may also significantly enhance the efficiency of your drivers. Furthermore, this system empowers your drivers to take immediate action whenever they identify a stockout situation. In doing so, you can maintain better inventory control and ensure that your operations run smoothly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Avanti No 
Cantaloupe Seed No 
Lightspeed Retail No 
Nayax No 
Parlevel VMS No 
Shopify Yes 
Shopware Yes 
VendMAX No 

Integrations

Avanti Yes 
Cantaloupe Seed Yes 
Lightspeed Retail Yes 
Nayax Yes 
Parlevel VMS Yes 
Shopify No 
Shopware No 
VendMAX Yes 

Pricing Details

€99/month
Free Trial Yes 
Free Version No 

Pricing Details

$2,398 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

8returns

Founded

2019

Country

Germany

Website

www.8returns.com

Vendor Details

Company Name

Gimme

Country

United States

Website

www.gimmevending.com

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Inventory Control

Allocation No 
Barcoding No 
Cost Tracking No 
Forecasting No 
Item Management No 
Order Management No 
Procurement Management No 
Reorder Management No 
SKU / UPC Codes No 
Serial Number Tracking No 
Supplier Management No 

Alternatives

Alternatives

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