Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
From the viewpoint of a digital engagement manager, 76engage serves as a powerful platform for enhancing digital interaction. It encompasses all essential functions such as publishing, managing, moderating, analyzing, and reporting, catering to the diverse needs of engagement managers. By providing discussions with a solid contextual foundation and relevant background, 76engage ensures that communication is clear and effective. The platform features a user-friendly content management system that simplifies the process of publishing various types of content, including text, images, and videos. With automated moderation alerts, moderators can easily review, adjust participation policies, and maintain oversight of discussions without being tethered to their screens. This allows them to engage with their community more fluidly. Additionally, 76engage offers comprehensive tracking and analysis capabilities. Engagement managers can utilize its advanced reporting interface to customize their reporting parameters, download valuable reports for sharing, and export data for further analysis with their preferred tools. This multifaceted approach empowers digital engagement professionals to optimize their strategies and foster more meaningful interactions.
Description
Viafoura, a digital experience firm, helps brands engage their audiences with a suite engagement and personalization tools that maximize conversions from unknown to known users.
We help brands build direct relationships with their audience, reducing their dependency on social media. Our suite of engagement solutions -- including real time conversations, custom polls and community chats, ratings and reviews, an on site community feed, personalized notifications, and alerts -- engages, converts and retains visitors directly on brand-owned and operated properties.
Viafoura’s AI-powered, industry-leading content moderation solutions can be customized to meet the unique community guidelines of each customer. Customers can therefore scale and streamline their audience-engagement and community-building efforts while maintaining a civil, brand-safe environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Arc XP
No
BlueConic
No
OAuth
No
SAP Customer Data Cloud
No
WordPress
No
Zephr
No
Integrations
Arc XP
Yes
BlueConic
Yes
OAuth
Yes
SAP Customer Data Cloud
Yes
WordPress
Yes
Zephr
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
76engage
Founded
2016
Country
Canada
Website
76engage.com
Vendor Details
Company Name
Viafoura
Founded
2012
Country
Canada
Website
viafoura.com
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
No
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No
Product Features
Blog
Analytics
Yes
Collaborative Writing
No
Comment Moderation
Yes
File Sharing
No
Group Posting
No
Monetization Tools
No
Post Management
Yes
Search
Yes
WYSIWYG Rich Text Editing
No
Community
Content Management
No
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
No
Group Management
No
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Live Chat
Canned Responses
No
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
No
White Label
No