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features
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Write a Review

Description

Safeguard your company's online image with 5th Star, the top-rated reputation management plugin for WordPress. This innovative tool gathers and oversees feedback from your site visitors, directing positive reviews to your preferred platforms such as Google, Yelp, and Trustpilot, while funneling negative feedback to your email to handle privately. Seize the opportunity to shape your online presence with 5th Star! By encouraging more favorable reviews and preventing negative ones from becoming public, you can significantly enhance your business's credibility. Studies show that 88% of consumers value online reviews from reputable sources just as much as personal recommendations, and an impressive 92% are more inclined to engage with a service or make a purchase after encountering a favorable review on trusted sites. Notably, platforms like Google consider these reviews as vital factors in their local search rankings. Consequently, utilizing 5th Star not only improves your reputation but also boosts your visibility in search results.

Description

Obtaining reviews on essential platforms has never been simpler, thanks to one-click request features and text messaging capabilities. You can easily initiate requests from your office or allow your team to do so while they're on the ground. The system enables you to effortlessly sort and filter reviews by employee, location, review platform, and communication method. Responding promptly to negative feedback is made easier with instant alerts, helping you to enhance customer satisfaction. A quick overview of your key performance indicators offers insights into your company's and team's effectiveness. Furthermore, real-time alerts help you identify actionable trends that can bolster your online reputation. After selecting and prioritizing the review platforms of your choice, our automated system directs customers to the most suitable one for their needs. This streamlined process for customers not only boosts your review count but also showcases all your reviews from various platforms alongside your business details and social media feeds, all conveniently aggregated in one location. By consolidating information, you can create a more engaging experience that encourages customer interaction and builds trust.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Yelp Yes 
Amazon Yes 
Facebook Yes 
Google Business Profile Yes 
Tripadvisor Yes 
Trustpilot Yes 
WordPress Yes 
Zillow Yes 

Integrations

Yelp Yes 
Amazon No 
Facebook No 
Google Business Profile No 
Tripadvisor No 
Trustpilot No 
WordPress No 
Zillow No 

Pricing Details

$9.99 per month
Free Trial No 
Free Version Yes 

Pricing Details

$147 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

5th Star

Website

wp5thstar.com

Vendor Details

Company Name

ReviewBuzz

Founded

2012

Country

United States

Website

reviewbuzz.net

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management Yes 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics Yes 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives