Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Safeguard your company's online image with 5th Star, the top-rated reputation management plugin for WordPress. This innovative tool gathers and oversees feedback from your site visitors, directing positive reviews to your preferred platforms such as Google, Yelp, and Trustpilot, while funneling negative feedback to your email to handle privately. Seize the opportunity to shape your online presence with 5th Star! By encouraging more favorable reviews and preventing negative ones from becoming public, you can significantly enhance your business's credibility. Studies show that 88% of consumers value online reviews from reputable sources just as much as personal recommendations, and an impressive 92% are more inclined to engage with a service or make a purchase after encountering a favorable review on trusted sites. Notably, platforms like Google consider these reviews as vital factors in their local search rankings. Consequently, utilizing 5th Star not only improves your reputation but also boosts your visibility in search results.
Description
Obtaining reviews on essential platforms has never been simpler, thanks to one-click request features and text messaging capabilities. You can easily initiate requests from your office or allow your team to do so while they're on the ground. The system enables you to effortlessly sort and filter reviews by employee, location, review platform, and communication method. Responding promptly to negative feedback is made easier with instant alerts, helping you to enhance customer satisfaction. A quick overview of your key performance indicators offers insights into your company's and team's effectiveness. Furthermore, real-time alerts help you identify actionable trends that can bolster your online reputation. After selecting and prioritizing the review platforms of your choice, our automated system directs customers to the most suitable one for their needs. This streamlined process for customers not only boosts your review count but also showcases all your reviews from various platforms alongside your business details and social media feeds, all conveniently aggregated in one location. By consolidating information, you can create a more engaging experience that encourages customer interaction and builds trust.
API Access
Has API
No
API Access
Has API
No
Integrations
Yelp
Yes
Amazon
Yes
Facebook
Yes
Google Business Profile
Yes
Tripadvisor
Yes
Trustpilot
Yes
WordPress
Yes
Zillow
Yes
Integrations
Yelp
Yes
Amazon
No
Facebook
No
Google Business Profile
No
Tripadvisor
No
Trustpilot
No
WordPress
No
Zillow
No
Pricing Details
$9.99 per month
Free Trial
No
Free Version
Yes
Pricing Details
$147 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
5th Star
Website
wp5thstar.com
Vendor Details
Company Name
ReviewBuzz
Founded
2012
Country
United States
Website
reviewbuzz.net
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Customer Advocacy
Advocate Management
No
Campaign Management
No
Communication Management
No
Community Management
No
Gamification
No
Referral Tracking
No
Reporting/Analytics
No
Rewards Program
No
Social Engagement
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Reputation Management
Campaign Management
Yes
Gamification
Yes
Response Management
Yes
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
Yes
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No