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Description

Safeguard your company's online image with 5th Star, the top-rated reputation management plugin for WordPress. This innovative tool gathers and oversees feedback from your site visitors, directing positive reviews to your preferred platforms such as Google, Yelp, and Trustpilot, while funneling negative feedback to your email to handle privately. Seize the opportunity to shape your online presence with 5th Star! By encouraging more favorable reviews and preventing negative ones from becoming public, you can significantly enhance your business's credibility. Studies show that 88% of consumers value online reviews from reputable sources just as much as personal recommendations, and an impressive 92% are more inclined to engage with a service or make a purchase after encountering a favorable review on trusted sites. Notably, platforms like Google consider these reviews as vital factors in their local search rankings. Consequently, utilizing 5th Star not only improves your reputation but also boosts your visibility in search results.

Description

Joombo serves as a performance and recognition platform designed to assist hospitality businesses in transforming their front-line teams into quantifiable marketing assets. Managers establish transparent review goals that are accessible to the entire team, while a real-time counter indicates current standings and what is necessary to enhance the business's Google rating. Each five-star review is automatically attributed to the specific team member responsible for it, thus making individual achievements apparent and substituting subjective acknowledgment with quantifiable performance metrics. Joombo meticulously tracks reviews, rankings, points, team averages, and personal progress instantaneously, enabling employees to understand their contributions clearly and allowing managers to pinpoint those who are adding value. Furthermore, the points accrued can be exchanged for personalized rewards chosen by each team member, including options like coffee, bonuses, or time off, thereby aligning recognition with genuine motivators for staff. This innovative approach not only enhances employee engagement but also drives overall business improvement by fostering a culture of recognition and accountability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
Facebook Yes 
Google Business Profile Yes 
Tripadvisor Yes 
Trustpilot Yes 
WordPress Yes 
Yelp Yes 
Zillow Yes 

Integrations

Amazon No 
Facebook No 
Google Business Profile No 
Tripadvisor No 
Trustpilot No 
WordPress No 
Yelp No 
Zillow No 

Pricing Details

$9.99 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

5th Star

Website

wp5thstar.com

Vendor Details

Company Name

Joombo

Founded

2020

Country

France

Website

joombo.co

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Alternatives

Alternatives

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