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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Enhance your project workflows with robust automation and scalable fulfillment management. The 4Work suite of digital conversion tools empowers both your business and your customers with significant cost savings through improved visibility and collaboration. Establish a seamless collaborative workflow that automates business processes from the initial order all the way to invoicing. Attain valuable insights into every IT rollout, ensuring you have a clear understanding of the project's status at all times. Equip field technicians and back-office support staff to deliver consistent results, regardless of their varying levels of experience or expertise. Expand your technology implementations from hundreds to thousands of locations without the necessity of additional field technicians. Simplify the delegation and monitoring of intricate tasks both in the depot and in the field. 4Work enables you to create projects that are manageable, scalable, and easily repeatable, all while providing real-time visibility and reliable outcomes. Centralize all project data—including scheduling, labor, costs, and asset information—in a single, accessible location, thus enhancing efficiency and collaboration across your teams. The comprehensive nature of this tool ensures that your workflow is not just efficient, but also adaptable to future project needs.

Description

Dusk IOP, proudly Australian owned and operated, unites teams and data to enhance operational efficiency. By leveraging visibility, actionable insights, intelligence, and automation, it empowers your field workforce, back office, and customers to collaborate seamlessly within a unified digital environment. The platform excels in workforce scheduling, project management, and streamlined workflows, establishing a new standard for automation, compliance, safety, and transparency. With a single-view system that integrates effortlessly with your existing infrastructure, you can easily manage resources or teams using drag-and-drop dispatch and reassign tasks with just a click. It comes equipped with built-in constraints for skills, shifts, locations, and more to ensure optimal planning. Additionally, Dusk IOP facilitates the management of Agile projects, offering notifications and multiple viewing options, including Gantt, Task View, Kanban, and a dynamic risk matrix, thus enhancing project efficiency. You can also digitize your paper forms from your virtual workspace, making processes smoother and more effective. By gaining a clear understanding of actual job costs—which encompass tool time, travel time, and allowances—you can significantly boost your profitability and make informed decisions for future projects.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Bitbucket No 
Dropbox No 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira No 
MYOB AccountRight No 
Microsoft 365 No 
Microsoft Excel No 
Microsoft OneDrive No 
Microsoft Project No 
SAP ERP No 
Salesforce No 
Slack No 
Stripe No 
Trello No 
Workspace ONE No 
Xero No 

Integrations

Amazon Web Services (AWS) Yes 
Bitbucket Yes 
Dropbox Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Yes 
MYOB AccountRight Yes 
Microsoft 365 Yes 
Microsoft Excel Yes 
Microsoft OneDrive Yes 
Microsoft Project Yes 
SAP ERP Yes 
Salesforce Yes 
Slack Yes 
Stripe Yes 
Trello Yes 
Workspace ONE Yes 
Xero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Accucode

Founded

1995

Country

United States

Website

accucode.com/workforce-management-suite

Vendor Details

Company Name

Dusk Mobile

Founded

2013

Country

Australia

Website

duskmobile.com

Product Features

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database No 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Workforce Management

Budgeting & Forecasting Yes 
Contractor Management Yes 
Employee Lifecycle Management No 
Labor Projection Yes 
Performance Appraisal Yes 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

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