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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The 4Q platform aggregates, showcases, and analyzes customer data from various marketing channels on a unified dashboard, equipping you with actionable insights to enhance brand visibility and boost additional revenue streams. With an integrated marketing strategy aligned with our A2A Framework™, it aims to increase brand awareness and foster greater customer engagement. You can manage all marketing channels through one centralized dashboard, leveraging data to ensure the right message reaches the audience at the optimal moment. Gain a comprehensive overview of Key Performance Indicators for both your offline and online marketing tactics, facilitating rapid analytics and insights. Analyze data from diverse social media platforms to track the evolution of critical metrics over time. Additionally, you will acquire insights into customer behavior on your website, allowing you to refine it for key conversion factors. Monitor the effectiveness of each campaign in real-time, identify the sources of your visitors, and compare historical data to observe trends and performance changes. This holistic approach not only streamlines your marketing efforts but also empowers you to make informed decisions that drive growth.

Description

Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
Capsule No 
Gmail No 
Google Analytics Yes 
Help Scout No 
HubSpot CRM No 
Instagram Yes 
Kommo No 
Magento No 
PrestaShop No 
Shift4Shop No 
Shopify No 
Snapchat Yes 
WhatsApp Yes 
Wix No 
WordPress No 
X (Twitter) Yes 
Yelo No 
Zapier No 
Zendesk No 

Integrations

BigCommerce Yes 
Capsule Yes 
Gmail Yes 
Google Analytics No 
Help Scout Yes 
HubSpot CRM Yes 
Instagram No 
Kommo Yes 
Magento Yes 
PrestaShop Yes 
Shift4Shop Yes 
Shopify Yes 
Snapchat No 
WhatsApp No 
Wix Yes 
WordPress Yes 
X (Twitter) No 
Yelo Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

mKonnekt

Country

United States

Website

www.mkonnekt.com/4q-restaurant-marketing-platform/

Vendor Details

Company Name

JungleWorks

Founded

2017

Country

United States

Website

jungleworks.com/hippo/

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

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