Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We have successfully addressed three significant supply chain obstacles, allowing you to attain the highest level of visibility. By capturing and validating supply chain information, integrating it for a comprehensive understanding of your supply chain, and translating that understanding into various viewpoints needed by internal departments, informed decision-making becomes possible. Welcome to a new era of automation. With validated supply chain data, organizations can now automate processes across diverse functional areas more effectively than ever. It's essential to leverage your workforce for high-value decision-making while moving away from spreadsheets and manual data entry. Empower yourself with centralized, validated, and managed supply chain data. This transformation enables timely and confident decision-making, accelerating problem identification and resolution. Your organization will gain unprecedented agility, allowing for seamless organization and reorganization as necessary. Embrace these advancements to redefine your operational efficiency.
Description
The LIVE 360° Customer Service assessment can be tailored to fit the specific needs and requirements of your organization. As noted by McKinsey in 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is facilitating enhanced collaboration and cross-functional partnerships within customer service teams. This platform, known as Performax360, is a Cloud-based Software as a Service (SaaS) solution that offers four different hosting options for deployment. Engaging multiple stakeholders is crucial for both strategic and operational decision-making, whether it pertains to an internal function, project, or initiative. When employees, customers, and partners collaborate in real-time, they contribute to the co-creation of innovative products and services while addressing challenges in unique ways. By fostering continuous touchpoints with stakeholders, from executive management to frontline employees, as well as customers and partners, organizations can significantly improve the effectiveness of their strategy execution. Ultimately, this approach not only streamlines processes but also enhances the overall customer experience.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1995.00/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
3rdwave
Founded
1985
Country
Canada
Website
www.3rdwave.co
Vendor Details
Company Name
Performax
Founded
2015
Country
United States
Website
www.performax360.com
Product Features
Logistics
3PL
Yes
Barcoding / RFID
No
CRM
No
Container Tracking
Yes
Cross Docking
Yes
Fleet Management
No
Inventory Management
Yes
Order Management
Yes
Purchasing
Yes
Scheduling
Yes
Shipping Management
Yes
Transportation Management
No
Procurement
Asset Management
No
Auction Management
No
Bid Management
No
Budget Management
No
Catalog Management
No
Contract Management
No
Inventory Management
No
Invoice Processing
No
PunchOut
No
Purchase Order Management
No
Receiving
No
Requisitions & Approvals
No
Sourcing Management
No
Spend Management
No
Supplier Management
No
Supply Chain Management
Demand Planning
No
Electronic Data Interchange
No
Import / Export Management
Yes
Inventory Management
Yes
Order Fulfillment
Yes
Order Management
Yes
Sales & Operations Planning
No
Shipping Management
No
Supplier Management
Yes
Transportation Management
Yes
Warehouse Management
Yes
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
No
Budgeting & Forecasting
Yes
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
No
Strategic Planning
Yes
Trend / Problem Indicators
Yes
Visual Analytics
Yes