Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
3i Infotech fuses extensive industry knowledge with advanced technology skills and global delivery capabilities, utilizing cutting-edge data science, machine learning, predictive analytics, and big data solutions to provide a full spectrum of data services. This extensive suite of offerings is driven by specialized visualization frameworks and our proficiency in due diligence, assessments, and strategic roadmaps, all supported by a solid technological foundation and infrastructure. The Momenta+ platform, which serves as 3i Infotech's data and insights marketplace, equips users with a user-friendly dashboard that interprets data and offers insights to enhance narratives, create effective visualizations, and persuade stakeholders to adopt data-driven approaches. Furthermore, the platform incorporates a storytelling feature designed to highlight critical insights that may not be immediately apparent to end users, thereby enabling organizations to thrive through constant monitoring and optimization of their operations. By leveraging these tools, businesses can better navigate the complexities of data and improve their decision-making processes at every level.
Description
Touch Tone (DTMF) based Interactive Voice Response (IVR) systems are becoming outdated and are increasingly being supplanted by advanced IVRs featuring speech recognition technology. Manam Infotech introduces SpeechVox, a cutting-edge speech recognition IVR that incorporates behavior recognition and artificial intelligence to enhance its performance over time. This innovative solution seamlessly integrates into existing infrastructures and is compatible with a variety of telecom protocols, including E1, T1, SIP, Analog, and SS7. Many users express dissatisfaction when interacting with conventional IVRs, as they often feel disconnected from automated systems. In contrast, Behavioral IVRs like SpeechVox leverage artificial intelligence to adapt to users’ speech patterns, pitch, and historical preferences, creating an experience that closely mimics human interaction. By fostering a more natural dialogue, SpeechVox aims to reduce frustration and improve overall customer satisfaction. Ultimately, this technology represents a significant shift towards more engaging and user-friendly communication systems.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
3i Infotech
Country
India
Website
www.3i-infotech.com/aaa-momenta-data-analytics
Vendor Details
Company Name
Manam Infotech
Founded
2007
Country
India
Website
www.manamtech.com/ivr-banking.html
Product Features
Data Analysis
Data Discovery
No
Data Visualization
No
High Volume Processing
No
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
No
Data Visualization
Analytics
No
Content Management
No
Dashboard Creation
No
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes