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Description

Many businesses face challenges due to their tendency to squander valuable time on tedious, repetitive activities, invest heavily in acquiring new clients, and lack the proper tools to boost customer retention, leading to struggles in achieving growth. The 3G Business Cloud offers automation solutions that streamline these repetitive tasks, attract new customers, and enhance repeat sales. With 3G Business automation, companies can lower expenses, boost revenue, and attract a larger clientele. This cloud-based business automation platform includes over 30 applications similar to Office 365, including popular tools like Word, Excel, and Outlook, all integrated into a single database and capable of being automated through a sophisticated Automation Engine. Utilizing 3G Business tools, users can effortlessly design thousands of Assisted, Unassisted, Autonomous, and Cognitive Processes, making it far more efficient and cost-effective to automate business operations compared to traditional Robotic Process Automation (RPA) methods. By creating custom templates and processes and automating them with the integrated workflow manager, businesses can significantly streamline their sales and administrative tasks, ultimately leading to enhanced productivity and better overall results. Embracing such automation not only simplifies operations but also allows businesses to focus more on strategic growth initiatives.

Description

Enhance your local presence, boost word-of-mouth referrals, and foster repeat transactions by gathering essential insights, encouraging more reviews, and effortlessly delivering targeted messages and offers. Feedb streamlines the feedback solicitation process and provides various methods to accumulate both 1st and 3rd party reviews. Moreover, the intelligent automation rules you establish ensure that your business remains prominent in your customers' minds. Serving as a comprehensive automated platform, Feedb not only collects customer feedback but also amplifies local visibility, generates leads, garners referrals, and drives repeat business. Adding contacts to Feedb is remarkably straightforward; you can do it manually, import them in bulk, or set it up to happen automatically through integrations. Every email and SMS communication, feedback interface, and Feedb Microsite is fully tailored to reflect your brand identity. Customers appreciate knowing that you have a structured feedback system in place, and Feedb manages the distribution of feedback requests, promotional offers, reminders, and responses according to your established preferences. With Feedb, you can effortlessly transform customer interactions into valuable insights that drive growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

3GVision

Country

United States

Website

www.3gb.com.au

Vendor Details

Company Name

Feedb

Founded

2015

Country

United States

Website

getfeedb.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

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