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features
design
support

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Write a Review

Description

3Di Engage has developed an intuitive, no-code platform aimed at automating business processes across a range of industries such as code enforcement, public safety, compliance, permitting, rent inventory management, tenant protections, community services, and environmental health and safety. With the 3Di Engage platform, organizations are empowered to modernize their operations while maximizing their impact through ready-to-use products and rapidly deployable solution accelerators. Utilizing this platform allows users to optimize workflows, improve stakeholder engagement, and enhance operational efficiencies. 3Di Systems offers customized services alongside their robust software platform, effectively breaking down barriers, streamlining procedures, and simplifying engagement, which in turn positively affects numerous lives within communities. The platform facilitates better access for both staff and the public through personalized mobile applications and user-friendly web portals, all designed with an emphasis on efficiency and security. Additionally, users can take advantage of a cloud-based SaaS platform that boasts superior reliability, security, and advanced technical features, making it a comprehensive solution for modern organizational needs. Overall, the combination of these tools and services ensures a significant transformation in how communities interact with essential services.

Description

Efficiently handle work orders, coordinate technician schedules, and swiftly dispatch vehicles using ServiceTrade, a versatile mobile and web field service management solution. Specifically designed for commercial and industrial service providers, ServiceTrade integrates top-notch customer engagement features with comprehensive field service management capabilities within a single platform. This integration enables businesses to optimize their operations, boost the productivity of their technicians and staff, while simultaneously elevating the overall customer experience. By utilizing such a robust tool, companies can stay ahead in a competitive market and ensure a higher level of service delivery.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
AnswerForce No 
ArcGIS Yes 
COZYROC SSIS+ Suite No 
Google Calendar No 
Microsoft 365 Yes 
Oracle Cloud Infrastructure Yes 
PartsLedger No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Sage Accounting No 
Sage Intacct No 
ServiceForms No 
WordPress No 
Zapier No 
magicplan No 

Integrations

Amazon Web Services (AWS) No 
AnswerForce Yes 
ArcGIS No 
COZYROC SSIS+ Suite Yes 
Google Calendar Yes 
Microsoft 365 No 
Oracle Cloud Infrastructure No 
PartsLedger Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Sage Accounting Yes 
Sage Intacct Yes 
ServiceForms Yes 
WordPress Yes 
Zapier Yes 
magicplan Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$59.00/month/user
Self Starter - $0
Select - $59
Premium - $99
Enterprise - $139
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

3Di Systems

Founded

1995

Country

United States

Website

www.3disystems.com

Vendor Details

Company Name

ServiceTrade

Founded

2013

Country

United States

Website

www.servicetrade.com

Product Features

Code Enforcement

Case Management No 
Code Maintenance No 
Document Management No 
Fee Maintenance No 
GIS No 
Inspection Management No 
Letter Generation No 
Photo Management No 
Planning & Zoning No 
Violation History No 
Weed Abatement Control No 

Inspection

Appointment Management No 
Customer Database No 
Dispatch Management No 
Equipment Tracking No 
Photos In Reports No 
Print on Site No 
Report Templates No 
Speech Recognition No 
Subcontractor Management No 

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control No 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Inspection

Appointment Management No 
Customer Database No 
Dispatch Management No 
Equipment Tracking No 
Photos In Reports No 
Print on Site No 
Report Templates No 
Speech Recognition No 
Subcontractor Management No 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management No 
Contract Management Yes 
Customer Database Yes 
Inventory Control No 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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