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Average Ratings 1,125 Ratings

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Average Ratings 0 Ratings

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Description

3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.

Description

The Ribbon SBC Software Edition (SBC SWe) is a versatile, cloud-native Session Border Controller that enhances and secures real-time communications in a variety of deployment scenarios. It provides the same comprehensive functionality found in Ribbon's hardware-based SBC 5400 and SBC 7000 models, featuring capabilities such as extensive audio codec transcoding, signaling interworking, call admission control, and robust security protocols, including encryption and defenses against Denial of Service attacks. The SBC SWe can be implemented as a Virtual Machine (VM) on standard industry servers in data centers, as a Virtual Network Function (VNF) within private clouds utilizing OpenStack, or on public cloud platforms like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). This adaptable deployment model enables organizations to efficiently scale their communication infrastructure without compromising on performance or security. Additionally, the SBC SWe's cloud-native architecture ensures that enterprises can easily integrate it into their existing systems and workflows, fostering seamless communication across diverse environments.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams
Act!
Amazon Web Services (AWS)
AspenPLUS
Azure Marketplace
Coeo
DATEV
Enapps ERP
Google Cloud Platform
ITBoost
Inserve
Microsoft 365
Microsoft Dynamics 365
Newbook
Ninox
RingOffice
Salesforce
Video RTC
Vtiger CRM
vtenext

Integrations

Microsoft Teams
Act!
Amazon Web Services (AWS)
AspenPLUS
Azure Marketplace
Coeo
DATEV
Enapps ERP
Google Cloud Platform
ITBoost
Inserve
Microsoft 365
Microsoft Dynamics 365
Newbook
Ninox
RingOffice
Salesforce
Video RTC
Vtiger CRM
vtenext

Pricing Details

Free for up to 10 users
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

3CX

Founded

2005

Country

United States

Website

www.3cx.com

Vendor Details

Company Name

Ribbon Communications

Founded

1997

Country

United States

Website

ribboncommunications.com/products/enterprise-products/session-border-controllers/sbc-software-edition-sbc-swe

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Fax Server

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

PBX

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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