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features
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support

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Description

Forge a more robust collaboration with community members to collectively cultivate safer neighborhoods. In certain critical situations, the distinction between life and death may hinge on a watchful citizen capturing a photo of an event or relaying a tip to authorities. The 365 Community Engagement tools empower ordinary individuals to contribute to their communities' safety by providing essential information to law enforcement anonymously, all from their mobile devices. This application swiftly relays citizen-generated information to law enforcement, aiding agencies in their efforts to save lives and resolve crimes more efficiently. Furthermore, law enforcement agencies can keep the public informed about significant crime and safety developments while soliciting information to expedite crime resolution. Citizens also have the option to report non-emergency incidents directly from the security and convenience of their homes. The user-friendly online portal simplifies the process of submitting reports, minimizing paperwork and administrative burdens. Additionally, these report submissions synchronize seamlessly with the Records Management System (RMS) for prompt officer assignment and follow-up actions. By enhancing these avenues for communication, we can foster a culture of involvement and vigilance that benefits everyone.

Description

A "Whole City App" serves as a comprehensive city-branded platform that links residents to a multitude of services, resources, and information provided by their municipality. This app consolidates functionalities such as 311 issue reporting, local news, event calendars, business listings, bill payments, and park and facility information into one convenient and user-friendly interface tailored for the city. In today's digital landscape, the most coveted space is no longer physical real estate, but rather the limited area on our mobile screens, which are increasingly competitive. It is unrealistic to ask citizens to download various applications to access different city services, making a "Whole City App" a more effective solution. This application not only enhances convenience but also fosters greater engagement by placing city hall resources directly in the pockets of its residents. By enabling users to report issues, request services, and share feedback on crucial matters, the app facilitates a more interactive and participatory relationship between citizens and their local government. Ultimately, this innovative tool empowers communities, making it easier for citizens to connect with their city in a meaningful way and actively participate in civic life.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

365Labs

Founded

2001

Country

United States

Website

www.365labs.com/engage-community/

Vendor Details

Company Name

Tyler Technologies

Founded

1966

Country

United States

Website

mycivicapps.com/solutions/mobile-apps/

Product Features

Product Features

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

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