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features
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support

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Description

Ensure that appointments are never missed due to your staff's busy schedules or office hours being limited. Enable your patients to book appointments at any time, day or night, from any device through convenient online scheduling. Avoid the financial impact of missed appointments by utilizing digital reminders via phone calls, text messages, or emails to help your patients stay informed about their upcoming visits. Leverage your outstanding reviews to enhance your search visibility and draw in new patients through online testimonials. Our solutions seamlessly integrate with your current electronic health records or practice management systems, eliminating the need for a complete overhaul. With real-time updates, your front desk staff will remain consistently aligned with healthcare providers. Each service we offer can be tailored to fit the specific needs of your hospital or practice, ensuring that your unique brand identity is reflected in every interaction with patients, ultimately fostering a stronger relationship with them. By prioritizing patient satisfaction and convenience, your practice can thrive in today’s competitive healthcare landscape.

Description

Vital Interaction, a healthcare technology company, integrates healthcare data with business intelligence and workflow automation to make healthcare practices profitable, doctors' and practice teams' lives more efficient, and help providers build lasting relationships and trust with their patients. Vital Interaction's 3-layer messaging system allows us to automate appointment reminders via email and text, as well as voice message. This reduces the chance of patients forgetting to show up. To cancel a patient's appointment, a 2-step cancellation request will be sent. This not only eliminates last-minute cancellations and human error but also provides insight into why patients are cancelling. Your appointment schedule should be kept full. This is good for both your patients and your practice. The practice team is overwhelmed by a variety of manual, time-intensive tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

360eMed

Country

United States

Website

360emed.com

Vendor Details

Company Name

Vital Interaction

Founded

2009

Country

United States

Website

www.vitalinteraction.com

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management No 
Call Reminders Yes 
Email Reminders Yes 
Online Booking No 
Payment Reminders No 
Recurring Appointments Yes 
Rescheduling Yes 
SMS Messaging No 
Two-Way Messaging No 

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database No 
Group Scheduling No 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration No 
Messaging Yes 
Mobile Access Yes 
Patient Education Yes 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Product Features

Appointment Reminder

Appointment Scheduling No 
Calendar Management No 
Call Reminders Yes 
Email Reminders Yes 
Online Booking No 
Payment Reminders Yes 
Recurring Appointments No 
Rescheduling No 
SMS Messaging No 
Two-Way Messaging No 

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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