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Description
360HMS serves as a comprehensive management solution designed to enhance hospitality and customer relationship management within the hotel sector. This platform is versatile enough to handle everything from room management to guest interactions across various hospitality settings, including restaurants, hostels, lodges, suites, and resorts. As a fully web-based hotel management software, 360HMS offers an exceptionally user-friendly experience that eliminates the necessity for formal training. Its intuitive interface features an online booking system that is appealing and easy for guests to navigate. In addition, hotel staff can effortlessly manage internal software systems, streamlining operations significantly. The cloud-based nature of this hotel management software empowers employees to perform their duties more efficiently and with reduced stress, ultimately leading to enhanced productivity. Overall, 360HMS not only simplifies hotel management but also fosters a more engaging experience for both staff and guests alike.
Description
Our offerings harness the capabilities of the Microsoft Dynamics 365 Power Platform to create a suite of robust customer relationship management tools tailored specifically for the hospitality sector. Whether you operate a resort, hotel, spa, restaurant, golf course, or hospitality management company, our solutions are designed to meet the needs of businesses of all sizes. By consolidating guest interactions within a single platform, you can develop a comprehensive 360° profile of your clientele. We provide two distinct products: HotelCRM 365 and Hospitality Suite CRM. HotelCRM 365 serves as an ideal solution for essential CRM functionalities, including automated messaging and targeted email marketing. In contrast, Hospitality Suite CRM encompasses all the core features available in HotelCRM 365 while introducing numerous additional functionalities to oversee your guest relationships comprehensively. Furthermore, Hospitality Suite CRM evolves into your complete management system, facilitating everything from marketing initiatives to monitoring customer feedback, managing amenities requests, handling gift card transactions, and much more. By integrating these tools, you can enhance operational efficiency and create a more personalized experience for your guests.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Microsoft Dynamics 365
No
Microsoft Power BI
No
Integrations
Microsoft 365
Yes
Microsoft Dynamics 365
Yes
Microsoft Power BI
Yes
Pricing Details
$375.00/one-time
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
360 Mango Solutions
Founded
2016
Country
India
Website
www.360mango.com
Vendor Details
Company Name
HospiTalitySoft 365
Founded
2019
Country
United States
Website
www.hospitalitysoft365.com/hospitalitysuite
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
No
