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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

It is essential to demonstrate an understanding of and the ability to fulfill customers' unique requirements. By enhancing the relational experience, organizations can drive growth effectively. With the rising expectation for tailored services, financial institutions must utilize their customer insights to address these needs. A key strategy for conveying to customers that you recognize and appreciate their necessities is to suggest appropriate products precisely when they need them. For sustainable growth, banks should establish a system that captures every interaction with customers in real-time. This capability allows for the scaling of personalized outreach throughout the entirety of the customer journey. Strengthening customer loyalty and fostering deeper connections can be achieved through strategic marketing efforts. Customizing communication to fit each customer's individual profile is crucial for preserving and enhancing those vital relationships, ultimately paving the way for ongoing success in the competitive banking landscape. This focus on personalization not only enhances customer satisfaction but also drives long-term business profitability.

Description

Zivux.ai is an affordable CRM solution tailored for small and medium enterprises in India and the Middle East. It features eight interconnected modules: Lead Management (which encompasses capturing, qualifying, and distributing leads), Pipeline Management (that handles deal stages, forecasting, and win/loss analysis), Sales Activity (covering calls, meetings, follow-ups, and active pursuits), Marketing & Campaign Engine (including email, WhatsApp communications, broadcasts, and lead nurturing), Customer Support (which manages tickets, SLA tracking, and a knowledge base), Task Management (that allows for assignments, deadlines, and automation), Reports & Dashboards (featuring over ten live charts for conversion rates, aging, agent performance, source distribution, missed follow-ups, and priority allocation), and HR & Attendance (providing geo-tagged clock in/out capabilities, leave management, and monthly reporting). It offers role-based access for different positions such as Manager, Salesperson, and Engineer. Furthermore, it seamlessly integrates with the native WhatsApp Business API, provides a RESTful API for easy ERP and website integrations, and ensures data security with an AES-encrypted layer. This versatile CRM has already been implemented in countries like India, Egypt, and Oman, showcasing its adaptability and effectiveness in various markets.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cincom CPQ Yes 
Facebook No 
ThinkOwl Yes 
WhatsApp No 
WhatsWaves Yes 

Integrations

Cincom CPQ No 
Facebook Yes 
ThinkOwl No 
WhatsApp Yes 
WhatsWaves No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$30 per month (5 users)
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

inBusiness Services

Founded

2001

Country

United States

Website

www.360view.com

Vendor Details

Company Name

Proeffico Solutions Pvt Ltd

Founded

2020

Country

India

Website

zivux.ai

Product Features

Financial CRM

Account Alerts No 
Asset Management No 
Expense Tracking No 
Household Tracking Yes 
Influence Tracking No 
Lead Management No 
Marketing Management Yes 
Relationship Tracking No 
Team Assignments No 
Territory Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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