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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

It is essential to demonstrate an understanding of and the ability to fulfill customers' unique requirements. By enhancing the relational experience, organizations can drive growth effectively. With the rising expectation for tailored services, financial institutions must utilize their customer insights to address these needs. A key strategy for conveying to customers that you recognize and appreciate their necessities is to suggest appropriate products precisely when they need them. For sustainable growth, banks should establish a system that captures every interaction with customers in real-time. This capability allows for the scaling of personalized outreach throughout the entirety of the customer journey. Strengthening customer loyalty and fostering deeper connections can be achieved through strategic marketing efforts. Customizing communication to fit each customer's individual profile is crucial for preserving and enhancing those vital relationships, ultimately paving the way for ongoing success in the competitive banking landscape. This focus on personalization not only enhances customer satisfaction but also drives long-term business profitability.

Description

VeriTouch helps you to serve, solve and sell. VeriTouch, a vertical Customer Engagement solution built on top of Microsoft Dynamics 365 and optimized with industry best practice, allows financial institutions to put customer relationship management (CRM) at the heart of their digital transformation journey. VeriTouch consolidates information from the organization's digital channels and back-end systems. It provides a unified interface with standardized processes for serving customers efficiently. It also offers streamlined and tailored solutions that address customer concerns and needs. It also provides recommendations and guided sales tools to deliver relevant and differentiating offers to customers. VeriTouch Benefits; Improve Data Quality, Reduce TAT and Cost of Servicing. Improve Cross-sell Rate, Provide Single View Of Customer, Improve Sales Team Efficient, Reduce Cost of Client Acquiring, Improve Marketing Efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cincom CPQ Yes 
Microsoft Dynamics 365 No 
ThinkOwl Yes 
WhatsWaves Yes 

Integrations

Cincom CPQ No 
Microsoft Dynamics 365 Yes 
ThinkOwl No 
WhatsWaves No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

inBusiness Services

Founded

2001

Country

United States

Website

www.360view.com

Vendor Details

Company Name

VeriPark

Founded

1998

Country

United Kingdom

Website

www.veripark.com

Product Features

Financial CRM

Account Alerts No 
Asset Management No 
Expense Tracking No 
Household Tracking Yes 
Influence Tracking No 
Lead Management No 
Marketing Management Yes 
Relationship Tracking No 
Team Assignments No 
Territory Management No 

Product Features

Banking

ATM Management No 
Compliance Tracking No 
Corporate Banking No 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Financial CRM

Account Alerts No 
Asset Management No 
Expense Tracking No 
Household Tracking No 
Influence Tracking No 
Lead Management No 
Marketing Management No 
Relationship Tracking No 
Team Assignments No 
Territory Management No 

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