Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
360 Textolic serves as an advanced multichannel messaging platform that allows sales, marketing, and support teams to connect with customers directly from their CRM systems. It accommodates more than 11 different communication channels, such as SMS, WhatsApp, RCS, Telegram, and Messenger, all from a single, cohesive interface.
Equipped with functionalities like bulk messaging, individual outreach, automated scheduling, no-code chatbots, and seamless CRM integration, Textolic enhances response rates and simplifies communication, eliminating the need for multiple tools. Users have the capability to customize their campaigns, automate follow-up messages, and analyze outcomes using integrated reports and analytics.
This platform is particularly beneficial for businesses utilizing Salesforce, HubSpot, or Zoho, as it helps minimize operational costs while facilitating large-scale outreach. With its robust features, organizations around the globe trust 360 Textolic for a quicker, more intelligent, and personalized approach to engaging with their customers effectively. Furthermore, it empowers teams to focus on building relationships rather than managing communication logistics.
Description
If you’re currently utilizing HubSpot and WhatsApp, have you considered integrating the two? The combination of HubSpot and WhatsApp allows small businesses to effectively communicate with customers on WhatsApp while ensuring that all interactions are accurately recorded in the HubSpot CRM! By integrating these platforms, you can achieve a comprehensive view of your customer service interactions, facilitating better management of communications. With HubSpot + WhatsApp, you can use WhatsApp in conjunction with HubSpot’s other fantastic features, such as creating and saving message templates, sending various types of content, and more! This integration enables you to handle customer service inquiries directly from HubSpot, providing a streamlined messaging solution. You can easily track conversation histories on each contact’s timeline within HubSpot, eliminating the need to have your phone on hand. Share text, photos, videos, and URLs while ensuring that all incoming messages are logged and accessible. Additionally, you can create and save message templates for efficient responses. However, it's important to note that while this tool can enhance your messaging capabilities, it does not support bulk or automated messaging functionalities. Embracing this integration could significantly improve your customer service experience!
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
WhatsApp
Yes
Facebook Messenger
Yes
Salesforce
Yes
Telegram
Yes
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
WhatsApp
Yes
Facebook Messenger
No
Salesforce
No
Telegram
No
Pricing Details
Custom Pricing
Free Trial
No
Free Version
No
Pricing Details
$99 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
360 Degree Cloud Technologies Private Limited
Founded
2012
Website
360degreecloud.com/360-textolic/
Vendor Details
Company Name
Niswey
Founded
2011
Country
India
Website
www.niswey.com
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
Yes
Website Visitor Tracking
No