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Description
360 SMS App is a Salesforce- and Zoho-native, AI-powered messaging solution built to modernize digital engagement across 15+ channels. Trusted by 60k+ users in 100+ countries, it’s delivered 10+ years of results and holds a 4.98/5 AppExchange rating backed by 1,200+ reviews.
Work where your data lives: inside Salesforce records. Sales, marketing, and service teams can run 1:1 conversations, bulk campaigns, automated drips, surveys, and AI chatbots without switching tools or losing context. Support SMS plus the most-used chat apps—WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more—with every message automatically logged to Leads, Contacts, Cases, Opportunities, and custom objects for a complete customer timeline.
Launch fast with no-code automation, or scale with Salesforce Flows, APIs, and integrations for enterprise-grade use cases. Use AI and AI agents at every stage of the journey—from lead capture and qualification to reminders, follow-ups, renewals, and support updates—so engagement stays timely and personalized.
Built-in AI helps teams respond faster and stay on brand with real-time translation, smart reply suggestions, message refinement, template quality scoring, conversation summaries, and next-best-action recommendations. Teams get more done with fewer clicks, while managers gain consistency across outreach and service conversations.
Compliance is built in: manage opt-ins/opt-outs, selective consent, and future-proof policies using custom fields and rules. AI chatbots further reduce workload by answering FAQs, qualifying leads, scheduling meetings, and routing conversations to the right team when human help is needed.
From healthcare and financial services to education and retail, 360 SMS turns Salesforce into a connected messaging hub—helping
Description
Onbbits is a comprehensive messaging and automation platform designed for WhatsApp Business, aimed at assisting enterprises in efficiently managing customer interactions, automating follow-up communications, scheduling reminders, executing messaging campaigns, and monitoring engagement levels. The platform offers features such as contact management, collaborative team communication, and campaign performance analytics, allowing sales, marketing, and support teams to enhance their workflows, elevate customer interactions, and cultivate stronger connections via WhatsApp. Additionally, teams can leverage visual flows to automate responses, qualify potential leads, handle incoming messages through a shared inbox, and deliver targeted broadcast messages. Onbbits also includes various resources like templates, contact tags and attributes, WhatsApp forms, and integration options, as well as API access, enabling businesses to link their messaging workflows with existing systems. Furthermore, the platform's free plan accommodates basic functionalities, while its premium tiers offer expanded limits and advanced tools to better serve teams. Overall, Onbbits empowers businesses to optimize their communication strategies and enhance customer engagement effectively.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
CRMJIO
Yes
ERPNext
No
Google Contacts
No
Google Sheets
No
HubSpot CRM
No
Pabbly Connect
No
Razorpay
No
WooCommerce
No
WordPress
No
Integrations
Salesforce
Yes
CRMJIO
No
ERPNext
Yes
Google Contacts
Yes
Google Sheets
Yes
HubSpot CRM
Yes
Pabbly Connect
Yes
Razorpay
Yes
WooCommerce
Yes
WordPress
Yes
Pricing Details
$20 or $7 per month
Pricing starts at $20/month or $7/user/month. Final cost depends on users, channels enabled, and message volume. Includes native Salesforce/Zoho messaging, conversation tracking, CRM logging, templates, and compliance tools. AI, chatbot, and advanced automation features are available in higher tiers. Custom pricing available for enterprise needs.
Free Trial
Yes
Free Version
No
Pricing Details
₹0/month
The free plan costs ₹0/month. The Starter plan costs ₹1,199/month, billed at ₹14,388/year, plus 18% GST. The Pro plan costs ₹2,999/month, billed at ₹35,988/year, plus 18% GST. Enterprise pricing is annual and volume-based. WhatsApp conversation charges are separate; the free plan includes 1,000 service messages per month.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
360 SMS APP
Founded
2012
Country
United States
Website
360smsapp.com
Vendor Details
Company Name
ONBBITS
Founded
2025
Country
India
Website
onbbits.io
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No
