Average Ratings 4 Ratings
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Description
360 SMS App is a Salesforce- and Zoho-native, AI-powered messaging solution built to modernize digital engagement across 15+ channels. Trusted by 60k+ users in 100+ countries, it’s delivered 10+ years of results and holds a 4.98/5 AppExchange rating backed by 1,200+ reviews.
Work where your data lives: inside Salesforce records. Sales, marketing, and service teams can run 1:1 conversations, bulk campaigns, automated drips, surveys, and AI chatbots without switching tools or losing context. Support SMS plus the most-used chat apps—WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more—with every message automatically logged to Leads, Contacts, Cases, Opportunities, and custom objects for a complete customer timeline.
Launch fast with no-code automation, or scale with Salesforce Flows, APIs, and integrations for enterprise-grade use cases. Use AI and AI agents at every stage of the journey—from lead capture and qualification to reminders, follow-ups, renewals, and support updates—so engagement stays timely and personalized.
Built-in AI helps teams respond faster and stay on brand with real-time translation, smart reply suggestions, message refinement, template quality scoring, conversation summaries, and next-best-action recommendations. Teams get more done with fewer clicks, while managers gain consistency across outreach and service conversations.
Compliance is built in: manage opt-ins/opt-outs, selective consent, and future-proof policies using custom fields and rules. AI chatbots further reduce workload by answering FAQs, qualifying leads, scheduling meetings, and routing conversations to the right team when human help is needed.
From healthcare and financial services to education and retail, 360 SMS turns Salesforce into a connected messaging hub—helping
Description
Explore the offerings available on KakaoTalk by visiting its fourth tab, Kakao Shopping, where you can quickly and conveniently browse a variety of products. Promote your goods or services via the Kakao Channel and share them effortlessly with fellow KakaoTalk users. Additionally, you can manage your emails through KakaoTalk, making communication more streamlined with Kakao Mail, which provides email notifications and support from Jordy for quick replies. There are several ways to enhance your daily KakaoTalk experience, including the option to personalize your interface with your favorite images and characters, which you can then share with your friends. Utilize Kakao Wallet, a secure and user-friendly digital wallet integrated within KakaoTalk, allowing you to manage your finances with ease. Access important certificates for document issuance from various major public websites without hassle. New features undergo user testing in the Lab prior to their official integration into KakaoTalk, ensuring that only the most effective updates are implemented. The Kakao Team is dedicated to continually improving the services they offer to meet users' needs better. With each enhancement, KakaoTalk aims to create a more enjoyable and efficient communication platform for everyone.
API Access
Has API
No
API Access
Has API
No
Integrations
Allganize
No
CRMJIO
Yes
Jumper.ai
No
Kakao Pay
No
Mint.club
No
OmniMind
No
Quickwork
No
Salesforce
Yes
SyncTree
No
TiSPY
No
Integrations
Allganize
Yes
CRMJIO
No
Jumper.ai
Yes
Kakao Pay
Yes
Mint.club
Yes
OmniMind
Yes
Quickwork
Yes
Salesforce
No
SyncTree
Yes
TiSPY
Yes
Pricing Details
$20 or $7 per month
Pricing starts at $20/month or $7/user/month. Final cost depends on users, channels enabled, and message volume. Includes native Salesforce/Zoho messaging, conversation tracking, CRM logging, templates, and compliance tools. AI, chatbot, and advanced automation features are available in higher tiers. Custom pricing available for enterprise needs.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
360 SMS APP
Founded
2012
Country
United States
Website
360smsapp.com
Vendor Details
Company Name
Kakao
Country
South Korea
Website
www.kakaocorp.com/page/service/service/KakaoTalk
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No
Product Features
Messaging
End-to-End Encryption (E2EE)
No
File Sharing
No
Groups / Channels
No
Payments
No
Search / Filter
No
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No
