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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Instead of attempting to reach out to your customers through phone calls, consider sending them a text message instead. With a two-way texting tool, you can effortlessly send, receive, and manage your business text message conversations. If customers aren't answering your calls, there are likely valid reasons behind it. Utilize Business Text Messaging to enhance your communication with customers, as many prefer texting as their primary means of interaction. This familiar method allows them to engage with you on their preferred platforms, like SMS, WhatsApp, or Messenger, ultimately leading to a better customer experience. It's essential to keep dialogues active even when customers leave your website or end a live chat, as these interactions can easily be lost, especially on mobile devices. By using text messaging, you can maintain the dialogue and manage it seamlessly in your inbox. Strengthening your relationships with customers is crucial, and they will appreciate having your number saved in their contacts for easy access in the future. Ultimately, fostering these connections can lead to increased customer satisfaction and loyalty over time.

Description

Chatform allows you send and receive text messages using your existing business landline number. It doesn't require any special hardware and is easy to set up. You can text customers from any computer or mobile device. Give your business the tools you need to reach more customers and improve customer experience. It will be a delight for both you and your customers. You can text customers from anywhere you are with our easy-to-use mobile, desktop, and web apps. You can send picture (MMS), and text (SMS), messages by simply logging in. Once you have uploaded your contacts, you can start texting customers with advanced features and automation tools. Customers want to be able text your business landline number. They want to be able to send SMS and MMS messages directly to your business landline number. Chatform improves customer experience by helping you to communicate with customers and build better relationships. Your data is protected and secured by Chatform's use of HTTPS encryption and other state-of-the-art security measures.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

LiveChat
Telegram
WhatsApp

Integrations

LiveChat
Telegram
WhatsApp

Pricing Details

$100 per month
Free Trial
Free Version

Pricing Details

$19 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

2way Message

Founded

2020

Country

United Kingdom

Website

2way.app/

Vendor Details

Company Name

Chatform

Founded

2018

Country

United States

Website

www.chatform.co

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Alternatives

Alternatives

Business Texting Reviews

Business Texting

TextBetter
Relay Reviews

Relay

Tentie
2way Reviews

2way

2way Message