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Average Ratings 0 Ratings
Description
This web-based solution, compatible with Amazon Connect, Five9, Genesys Cloud CX, and Webex Contact Center, allows you to display real-time data on large screens in contact centres (wallboards), as well as directly on the computers of supervisors, agents, and even on mobile devices for executives (dashboards). Visual alerts (color changes, blinking), and audible alerts (one time, repetitive) based on your thresholds can be set up and changed easily. You can schedule a demo or test it for free to see how you create unlimited views using out-of-the box key performance indicators (KPIs); pictures, marquees/tickers, YouTube videos; and PowerPoint slides (via PDF export. 2Ring Dashboards and Wallboards takes care paging through your content). 2Ring Dashboards & Wallboards allows supervisors and business users to present information in real time to every screen.
Description
There’s no requirement to create your own analytics pipeline or to investigate which developer productivity metrics are essential. Our platform seamlessly integrates ingestion, modeling, and exploration into one cohesive system. Okay is equipped with ready-to-use dashboards that highlight impediments such as excessive meeting and interview schedules disrupting engineers, delayed, stagnant, or unresolved code reviews, and after-hours on-call notifications that can contribute to employee burnout. You have the ability to establish custom alerts with flexible thresholds, allowing you to proactively address these issues before they escalate. With Okay, there's no hassle of copying, pasting, or reconciling data; we connect with your existing tools while eliminating duplicate information regarding teams and projects. Analyze your calendar events to assess meeting loads and interview schedules, while also gaining insight into your team's paging demands during and after work hours. Additionally, you can extract metrics related to pull requests and other aspects of the codebase for a comprehensive overview of productivity. Ultimately, Okay empowers teams to focus on what truly matters—enhancing efficiency and well-being.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
CircleCI
Cisco Unified Contact Center
Five9
Genesys Cloud CX
GitHub
Google Calendar
PagerDuty
ServiceNow
Webex Contact Center
Integrations
Amazon Connect
CircleCI
Cisco Unified Contact Center
Five9
Genesys Cloud CX
GitHub
Google Calendar
PagerDuty
ServiceNow
Webex Contact Center
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
2Ring
Country
United States, Slovakia
Website
www.2ring.com/products-manager/dashboards-wallboards-uccx-ucce-pcce-hcs/general/
Vendor Details
Company Name
Okay
Founded
2019
Country
United States
Website
www.okayhq.com
Product Features
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Digital Signage
Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor
Employee Communication Tools
Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Product Features
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
IT Project Management
Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking