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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

24online provides an ISP solution equipped with a sophisticated AAA RADIUS server, alongside an internet billing system that caters to both prepaid and postpaid customers, while facilitating rating, charging, and management for both new and established Internet Service Providers (ISPs). Furthermore, the 24online HIA solution includes a comprehensive array of features such as an advanced access controller tailored for guest AAA RADIUS solutions, hotel Wi-Fi hotspot management software, bandwidth control, and walk-in coupon management, suitable for both individual hotels and larger chains. Recent research indicates that 63% of business travelers worldwide prioritize the availability of Wi-Fi services when making travel plans. In today's corporate environment, reliable internet connectivity—whether through wired or wireless networks—has become an essential requirement. Coffee shops and cafes are increasingly recognized as popular venues for meetings and discussions, often enhanced by the availability of internet access. Moreover, it is now quite common for diners to expect Wi-Fi when visiting restaurants, as staying connected has become a universal desire among patrons. With these evolving expectations, providing seamless internet access has turned into a vital aspect of customer satisfaction in various service industries.

Description

Suite represents a revolutionary approach to Front Office Solutions, integrating essential components like CRM, order management, e-commerce catalogs, and social networking into a single platform. It is designed for the modern, interconnected environment, leveraging Web 2.0 technologies to facilitate dynamic and interactive exchanges among businesses, their clients, and various interest groups. By prioritizing openness through open standards, business models, source codes, and public APIs, Suite actively avoids customer lock-in, allowing users to maintain their existing software, connect with legacy systems, and even utilize older CRM solutions. This next-generation CRM innovation fosters the development of the Extended Enterprise, a framework where businesses collaborate not just with suppliers and customers, but also with resellers, distributors, franchisees, and agents. With the Suite platform, Extended Enterprises can effectively extend their services beyond the core business, enabling support for dealer channels, franchise networks, and affiliate marketing initiatives. This holistic approach enhances operational efficiency and drives growth across all facets of the enterprise ecosystem.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Globetek Infoway Pvt. Ltd.

Founded

1999

Country

India

Website

www.24onlinebilling.com

Vendor Details

Company Name

Concursive

Founded

2000

Country

United States

Website

www.concursive.com/concoursesuite.shtml

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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