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Description
24Cevent serves as a comprehensive incident management platform that streamlines alert processes, minimizes distractions, and enhances the speed of team responses to essential incidents.
This platform seamlessly connects with various monitoring tools, directs alerts to appropriate teams, and ensures that notifications are sent through dependable channels including phone calls, email, WhatsApp, and collaboration platforms.
Noteworthy features encompass smart alert correlation, adaptable workflows, escalation protocols, SLA monitoring, and the innovative AI-driven incident response system, 24Brains.
To discover how teams are simplifying their incident response and alleviating operational burdens, simply search for "24Cevent" online for more information.
Description
xMatters serves as a smart communications platform aimed at enhancing critical business workflows, particularly within IT operations, DevOps, and the management of significant incidents. With a trusted base of more than 1000 international organizations, xMatters provides advanced communication solutions that facilitate efficient IT management, ensure business continuity, foster employee involvement, and improve customer interactions. The platform stands out for its exceptional reliability and cutting-edge features, making it an invaluable tool for modern enterprises. Its capabilities are continually evolving to meet the dynamic needs of businesses in a rapidly changing environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Dynatrace
Yes
Nagios XI
Yes
AWS Amplify
Yes
Checkmk
Yes
Ciroos
No
Cortex
No
Cove Data Protection
No
Easyflow
No
IBM Instana
Yes
Jira
No
Integrations
Dynatrace
Yes
Nagios XI
Yes
AWS Amplify
No
Checkmk
No
Ciroos
Yes
Cortex
Yes
Cove Data Protection
Yes
Easyflow
Yes
IBM Instana
No
Jira
Yes
Pricing Details
$30/contact/month
Free Trial
Yes
Free Version
No
Pricing Details
$9 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
24Cevent
Founded
2016
Country
Chile
Website
www.24cevent.com
Vendor Details
Company Name
Everbridge
Founded
2002
Country
United States
Website
www.xmatters.com
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
Yes
Safety Management
No
Task Management
No
Ticket Management
Yes
Product Features
Business Continuity
Backup Log
No
Backup Scheduling
No
Compression
No
Continuous Backup
No
Encryption
Yes
Incremental Backup
No
Local Server Options
No
Multiple System Support
Yes
Remote Server Options
No
Secure Data Storage
Yes
Web Access / Restoration
No
Data Recovery
Web Access / Restoration
No
Backup Log
No
Backup Scheduling
No
Compression
No
Continuous Backup
No
Encryption
No
Incremental Backup
No
Local Server Options
No
Multiple System Support
No
Remote Server Options
No
Secure Data Storage
No
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
Incident Response
Attack Behavior Analytics
No
Automated Remediation
No
Compliance Reporting
No
Forensic Data Retention
No
Incident Alerting
No
Incident Database
No
Incident Logs
No
Incident Reporting
No
Privacy Breach Reporting
No
SIEM Data Ingestion / Correlation
No
SLA Tracking / Management
No
Security Orchestration
No
Threat Intelligence
No
Timeline Analysis
No
Workflow Automation
No
Workflow Management
No
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
Yes
Scheduling
Yes
Software Inventory
No
User Activity Monitoring
No
Website Monitoring
Availability Testing
No
Event Logs
No
Event-Based Notifications
Yes
FTP Monitoring
No
Mail Server Monitoring
No
Maintenance Scheduling
No
Performance Metrics
No
Real Time Monitoring
No
Transaction Monitoring
No
Uptime Reporting
No
