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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

24Cevent serves as a comprehensive incident management platform that streamlines alert processes, minimizes distractions, and enhances the speed of team responses to essential incidents. This platform seamlessly connects with various monitoring tools, directs alerts to appropriate teams, and ensures that notifications are sent through dependable channels including phone calls, email, WhatsApp, and collaboration platforms. Noteworthy features encompass smart alert correlation, adaptable workflows, escalation protocols, SLA monitoring, and the innovative AI-driven incident response system, 24Brains. To discover how teams are simplifying their incident response and alleviating operational burdens, simply search for "24Cevent" online for more information.

Description

For an organization to evolve and enhance its operations, a robust incident reporting mechanism is crucial. The intuitive and accessible reporting tool, Zenya FLOW, is readily available to employees, significantly boosting their motivation to report incidents. It is essential that the incident management process is straightforward, ensuring that everyone understands their roles and responsibilities at a glance. Conducting causal analyses allows organizations to extract valuable lessons and identify areas for enhancement. Additionally, Zenya FLOW excels in managing workflows, providing adaptable options to create custom forms and processes tailored to an organization's specific needs. With powerful tools for root cause analysis, organizations can implement improvement actions and maintain oversight through real-time dashboards. Moreover, the ability to swiftly and flexibly establish a range of workflows facilitates support for the ongoing and routine activities of the organization. This comprehensive approach not only streamlines operations but also fosters a culture of continuous improvement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Amplify Yes 
Azure Monitor Yes 
Checkmk Yes 
Datadog Yes 
Dynatrace Yes 
IBM Instana Yes 
Nagios Core Yes 
Nagios XI Yes 
SolarWinds Log Analyzer Yes 
Splunk APM Yes 
Splunk AppDynamics Yes 
WhatsUp Gold Yes 
Zabbix Yes 
Zenya CHECK No 
Zenya DOC No 

Integrations

AWS Amplify No 
Azure Monitor No 
Checkmk No 
Datadog No 
Dynatrace No 
IBM Instana No 
Nagios Core No 
Nagios XI No 
SolarWinds Log Analyzer No 
Splunk APM No 
Splunk AppDynamics No 
WhatsUp Gold No 
Zabbix No 
Zenya CHECK Yes 
Zenya DOC Yes 

Pricing Details

$30/contact/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

24Cevent

Founded

2016

Country

Chile

Website

www.24cevent.com

Vendor Details

Company Name

Zenya

Country

Netherlands

Website

zenya-software.com/en/software-suite/incident-management

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management No 
Ticket Management Yes 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

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