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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

24Cevent serves as a comprehensive incident management platform that streamlines alert processes, minimizes distractions, and enhances the speed of team responses to essential incidents. This platform seamlessly connects with various monitoring tools, directs alerts to appropriate teams, and ensures that notifications are sent through dependable channels including phone calls, email, WhatsApp, and collaboration platforms. Noteworthy features encompass smart alert correlation, adaptable workflows, escalation protocols, SLA monitoring, and the innovative AI-driven incident response system, 24Brains. To discover how teams are simplifying their incident response and alleviating operational burdens, simply search for "24Cevent" online for more information.

Description

Reduce the influx of support inquiries during an incident by engaging in proactive communication with your customers. Manage your subscribers seamlessly via Statuspage and disseminate uniform messages through various channels, including email, text, and in-app notifications. You have the flexibility to decide which aspects of your service are visible on your page and can leverage over 150 third-party components to show the status of essential tools that your service depends on, such as Stripe, Mailgun, Shopify, and PagerDuty. Statuspage works in harmony with your preferred monitoring, alerting, chat, and help desk platforms to ensure an efficient response every single time. Simplify incident communication by utilizing pre-written templates and seamless integrations with your existing incident management tools, allowing you to promptly inform users. Additionally, enhance your page's functionality as a sales and marketing asset through Uptime Showcase, which enables you to present historical uptime data to both current and prospective clients, thereby building trust and credibility. This dual-purpose approach not only improves communication during crises but also positions your service as reliable and transparent.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Datadog Yes 
AWS Amplify Yes 
Checkmk Yes 
ComplianceBoard No 
Desktop.com No 
FireHydrant No 
Jestor No 
Latitude No 
Matia No 
Microsoft Teams No 
Nagios XI Yes 
Onset No 
Pagerly No 
PyPI No 
Rippling No 
SolarWinds Pingdom No 
Supaboard No 
WhatsUp Gold Yes 
Zulip No 
incident.io No 

Integrations

Datadog Yes 
AWS Amplify No 
Checkmk No 
ComplianceBoard Yes 
Desktop.com Yes 
FireHydrant Yes 
Jestor Yes 
Latitude Yes 
Matia Yes 
Microsoft Teams Yes 
Nagios XI No 
Onset Yes 
Pagerly Yes 
PyPI Yes 
Rippling Yes 
SolarWinds Pingdom Yes 
Supaboard Yes 
WhatsUp Gold No 
Zulip Yes 
incident.io Yes 

Pricing Details

$30/contact/month
Free Trial Yes 
Free Version No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

24Cevent

Founded

2016

Country

Chile

Website

www.24cevent.com

Vendor Details

Company Name

Atlassian

Country

United States

Website

www.statuspage.io

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management No 
Ticket Management Yes 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

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