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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

24Cevent serves as a comprehensive incident management platform that streamlines alert processes, minimizes distractions, and enhances the speed of team responses to essential incidents. This platform seamlessly connects with various monitoring tools, directs alerts to appropriate teams, and ensures that notifications are sent through dependable channels including phone calls, email, WhatsApp, and collaboration platforms. Noteworthy features encompass smart alert correlation, adaptable workflows, escalation protocols, SLA monitoring, and the innovative AI-driven incident response system, 24Brains. To discover how teams are simplifying their incident response and alleviating operational burdens, simply search for "24Cevent" online for more information.

Description

By integrating dependable uptime and performance tracking, hosted status pages, and incident management into a single platform, you can receive immediate notifications when downtimes occur while also gathering performance data. This tool allows you to inform your users about incidents and maintenance through elegantly designed status pages. Additionally, it fosters collaboration among developers and customer support teams to efficiently address issues together. Users can create incidents, provide real-time updates, and adjust their service statuses to ensure everyone is informed. Your team will be promptly alerted, and you can communicate incidents using your preferred integrations. You can publish ongoing updates regarding incidents or maintenance activities and notify your users accordingly. For internal use, you have the option to password-protect status pages for sharing with teammates and collaborators. Furthermore, you can organize your monitors, status pages, and team members into distinct projects while modifying the method, parameters, or headers of your HTTP monitors. Setting up internal status pages that require a password ensures an extra layer of security for your sensitive information. Overall, this comprehensive tool enhances both transparency and collaboration, making incident management seamless.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Amplify Yes 
Azure Monitor Yes 
Checkmk Yes 
Datadog Yes 
Dynatrace Yes 
HelpDocs No 
KonnectzIT No 
Nagios Core Yes 
Nagios XI Yes 
Opsgenie No 
PagerDuty No 
PagerTree No 
SIGNL4 No 
Slack No 
SolarWinds Log Analyzer Yes 
Splunk APM Yes 
Splunk AppDynamics Yes 
Telegram No 
Twilio No 
Zabbix Yes 

Integrations

AWS Amplify No 
Azure Monitor No 
Checkmk No 
Datadog No 
Dynatrace No 
HelpDocs Yes 
KonnectzIT Yes 
Nagios Core No 
Nagios XI No 
Opsgenie Yes 
PagerDuty Yes 
PagerTree Yes 
SIGNL4 Yes 
Slack Yes 
SolarWinds Log Analyzer No 
Splunk APM No 
Splunk AppDynamics No 
Telegram Yes 
Twilio Yes 
Zabbix No 

Pricing Details

$30/contact/month
Free Trial Yes 
Free Version No 

Pricing Details

$79 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

24Cevent

Founded

2016

Country

Chile

Website

www.24cevent.com

Vendor Details

Company Name

Hyperping

Founded

2018

Country

France

Website

hyperping.io

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management No 
Ticket Management Yes 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Website Monitoring

Availability Testing No 
Event Logs No 
Event-Based Notifications No 
FTP Monitoring No 
Mail Server Monitoring No 
Maintenance Scheduling No 
Performance Metrics No 
Real Time Monitoring No 
Transaction Monitoring No 
Uptime Reporting No 

Alternatives

Alternatives

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