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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

24Cevent serves as a comprehensive incident management platform that streamlines alert processes, minimizes distractions, and enhances the speed of team responses to essential incidents. This platform seamlessly connects with various monitoring tools, directs alerts to appropriate teams, and ensures that notifications are sent through dependable channels including phone calls, email, WhatsApp, and collaboration platforms. Noteworthy features encompass smart alert correlation, adaptable workflows, escalation protocols, SLA monitoring, and the innovative AI-driven incident response system, 24Brains. To discover how teams are simplifying their incident response and alleviating operational burdens, simply search for "24Cevent" online for more information.

Description

Easily link your cloud data sources in just a minute using our extensive library of over 300 pre-built integrations. Seamlessly merge information from various platforms without any coding required, and connect with your preferred communication or task management applications. Establish data-driven monitors through no-code solutions or SQL to automatically spot incidents as they arise. Set customizable incident response behaviors, such as automatic resolution based on data triggers, ensuring timely resolutions. Send alerts to the appropriate channels when necessary, complete with a customizable escalation process. Follow up on incidents directly within Flawless or choose to transfer tasks to your favorite project management tools. Utilize incident logs and analytics to pinpoint significant operational challenges within your organization. Enhance your incident resolution speed by adjusting playbooks for incidents that historically take longer to resolve. Furthermore, utilize benchmarking across departments, regions, or teams to discover areas ripe for improvement and foster a culture of continuous enhancement. Ultimately, leveraging these insights can substantially elevate your operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Amplify Yes 
Azure Monitor Yes 
Checkmk Yes 
Datadog Yes 
Dynatrace Yes 
Gmail No 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Sales Hub No 
IBM Instana Yes 
Nagios Core Yes 
Nagios XI Yes 
Salesforce No 
Slack No 
SolarWinds Log Analyzer Yes 
Splunk APM Yes 
Splunk AppDynamics Yes 
WhatsUp Gold Yes 
Zabbix Yes 
Zendesk No 

Integrations

AWS Amplify No 
Azure Monitor No 
Checkmk No 
Datadog No 
Dynatrace No 
Gmail Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Sales Hub Yes 
IBM Instana No 
Nagios Core No 
Nagios XI No 
Salesforce Yes 
Slack Yes 
SolarWinds Log Analyzer No 
Splunk APM No 
Splunk AppDynamics No 
WhatsUp Gold No 
Zabbix No 
Zendesk Yes 

Pricing Details

$30/contact/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

24Cevent

Founded

2016

Country

Chile

Website

www.24cevent.com

Vendor Details

Company Name

Flawless

Founded

2022

Country

United Kingdom

Website

www.flawless.so/

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management No 
Ticket Management Yes 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Alternatives

Alternatives

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Opsgenie

Atlassian