Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
24Cevent serves as a comprehensive incident management platform that streamlines alert processes, minimizes distractions, and enhances the speed of team responses to essential incidents.
This platform seamlessly connects with various monitoring tools, directs alerts to appropriate teams, and ensures that notifications are sent through dependable channels including phone calls, email, WhatsApp, and collaboration platforms.
Noteworthy features encompass smart alert correlation, adaptable workflows, escalation protocols, SLA monitoring, and the innovative AI-driven incident response system, 24Brains.
To discover how teams are simplifying their incident response and alleviating operational burdens, simply search for "24Cevent" online for more information.
Description
Easily link your cloud data sources in just a minute using our extensive library of over 300 pre-built integrations. Seamlessly merge information from various platforms without any coding required, and connect with your preferred communication or task management applications. Establish data-driven monitors through no-code solutions or SQL to automatically spot incidents as they arise. Set customizable incident response behaviors, such as automatic resolution based on data triggers, ensuring timely resolutions. Send alerts to the appropriate channels when necessary, complete with a customizable escalation process. Follow up on incidents directly within Flawless or choose to transfer tasks to your favorite project management tools. Utilize incident logs and analytics to pinpoint significant operational challenges within your organization. Enhance your incident resolution speed by adjusting playbooks for incidents that historically take longer to resolve. Furthermore, utilize benchmarking across departments, regions, or teams to discover areas ripe for improvement and foster a culture of continuous enhancement. Ultimately, leveraging these insights can substantially elevate your operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS Amplify
Yes
Azure Monitor
Yes
Checkmk
Yes
Datadog
Yes
Dynatrace
Yes
Gmail
No
HubSpot CRM
No
HubSpot Customer Platform
No
HubSpot Sales Hub
No
IBM Instana
Yes
Integrations
AWS Amplify
No
Azure Monitor
No
Checkmk
No
Datadog
No
Dynatrace
No
Gmail
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
HubSpot Sales Hub
Yes
IBM Instana
No
Pricing Details
$30/contact/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
24Cevent
Founded
2016
Country
Chile
Website
www.24cevent.com
Vendor Details
Company Name
Flawless
Founded
2022
Country
United Kingdom
Website
www.flawless.so/
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
Yes
Safety Management
No
Task Management
No
Ticket Management
Yes
Product Features
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No