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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

247 CloudHub stands out as the most user-friendly multi-channel selling software available today, featuring a supportive team ready to assist you whenever necessary. If you're considering a transition from ChannelAdvisor, Volo Commerce, or Channelgrabber to a more straightforward solution with personalized service, this may be the most beneficial business choice you've made this year. 247 CloudHub is a versatile, cloud-driven e-commerce platform that empowers online retailers to increase sales while minimizing expenses and simplifying operations through the automation of vital selling and order management tasks, all accessible from a unified dashboard. Our software boasts a highly customizable modular design, equipping clients with everything they need to swiftly expand their online presence across various websites and marketplaces. Additionally, it allows managers to maintain comprehensive oversight of their online activities by integrating essential warehouse, inventory, and order fulfillment processes into one rapid cloud-based solution. With 247 CloudHub, you can expect a seamless transition to a more efficient and effective way of managing your online sales operations.

Description

ReplyDesk is a complete multichannel ecommerce helpdesk solution, designed to enable sellers to manage all their pre- and post-sale service from a single platform. With integration for the internet's leading marketplaces like Amazon and eBay, shopping carts like WooCommerce and Shopify, social media platforms like Facebook and Instagram, and email services like Gmail and Yahoo, ReplyDesk aggregates all your customer support channels into a single inbox. ReplyDesk also helps you stay on top of your customer service with essential help desk tools like SLA timers, AI-generated and optimized replies, automated help desk features, and a multichannel order management platform for managing orders from all channel in one place.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon No 
Etsy No 
Instagram No 
Magento Yes 
OnBuy Yes 
Shopify No 
eBay No 

Integrations

Amazon Yes 
Etsy Yes 
Instagram Yes 
Magento No 
OnBuy No 
Shopify Yes 
eBay Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

247 Commerce

Founded

2011

Country

United Kingdom

Website

www.247commerce.co.uk/multichannel-marketplaces

Vendor Details

Company Name

ReplyDesk

Founded

2020

Country

Israel

Website

replydesk.com

Product Features

eCommerce

CRM Yes 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security Yes 
Email Marketing No 
Inventory Management No 
Kitting Yes 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management Yes 
SEO Management No 
Shopping Cart No 
Templates Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Alternatives

Alternatives