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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance operational efficiency by consolidating asset management, vendor tracking, warranty oversight, and preventive maintenance scheduling into a single, user-friendly platform. With just one click, you can create, monitor, modify, and delegate work orders, ensuring prompt resolution of any issues that arise. Transition to digital forms and documents to promote a more proactive operational approach. Additionally, you can design a customized web form that allows external users, including vendors and employees without constant access to the Software, to submit work orders for approval at their convenience. Take charge of the entire workflow by implementing an approval chain based on various factors like work order classification, urgency, or site location. Furthermore, effortlessly establish preventive maintenance schedules, incorporating necessary materials, labor, costs, and supporting documents for evaluation. By automating maintenance for your entire asset inventory, you will significantly reduce time spent on manual processes and enhance productivity. This comprehensive solution empowers you to optimize every aspect of your operations.

Description

Citywide Maintenance is a versatile and high-performance Computerized Maintenance Management System (CMMS) engineered to help municipalities organize, execute, and oversee diverse maintenance portfolios. By unifying service requests, work orders, and proactive maintenance schedules into one centralized hub, the platform creates a seamless link between administrative planning and boots-on-the-ground action. Its highly flexible architecture allows individual departments—from Public Works to Facilities—to tailor workflows and approval chains to their specific operational requirements. Beyond simple task tracking, the system drives accountability through automated scheduling, precision inventory management, and granular task classification. This ensures that resources are allocated efficiently and that no preventative maintenance task falls through the cracks. The integrated mobile application empowers field crews to access work orders, attach photos, and provide real-time updates from any location—even when working offline in remote areas.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Geotab No 
Moneris No 
Paymentus No 
Questica Performance No 
mPACS No 

Integrations

Geotab Yes 
Moneris Yes 
Paymentus Yes 
Questica Performance Yes 
mPACS Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

24/7 Software

Founded

2007

Country

United States

Website

www.iss247.com

Vendor Details

Company Name

PSD Citywide

Founded

2003

Country

Canada

Website

www.psdcitywide.com/software-solutions/cmms-system/

Product Features

CMMS

Asset Tracking No 
Calibration Management No 
Inventory Control Yes 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Lost and Found

Access Control No 
Automatic Matching No 
Category Management No 
Claims Management No 
Cross-Database Search No 
Document Management No 
Historical Reporting No 
Image Recognition No 
Inventory Management No 
Self Service Portal No 
Shipping Management No 
Unclaimed Items Management No 

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Product Features

CMMS

Asset Tracking Yes 
Calibration Management No 
Inventory Control Yes 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management No 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

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