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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Discover a safe and effective way to store all your reports online, eliminating the need for countless sheets of paper. With the 1st Incident app, you can quickly and securely document field events, leaving behind the cumbersome paper reports that used to fill binders. Imagine the ease of having all your forms accessible from the web or your mobile device, conveniently organized in one location. This is precisely the advantage that 1st Incident Reporting offers. While an incident may begin in the field, the critical factor is how your organization reacts and manages that incident within its business processes. The 1st Incident Reporting system equips you with the necessary tools to ensure that no significant field event goes unnoticed. The final piece of an incident's lifecycle is efficient data analysis, enabling you to produce actionable reports that highlight problem areas in your daily operations and prioritize the safety of your employees. By adopting this innovative solution, you can enhance your overall incident management strategy and foster a safer work environment.

Description

Zenduty offers a comprehensive platform for incident alerting, on-call management, and response orchestration that integrates reliability into your production operations seamlessly. It provides a unified view of the health status across all production activities, allowing teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With the ability to implement customized, data-driven on-call schedules, you can maintain round-the-clock coverage for significant incidents. The platform facilitates the application of industry-leading incident response protocols, enabling quicker resolution through effective task delegation and collaborative triaging efforts. Furthermore, it automatically integrates your playbooks into each incident, ensuring a structured approach to each situation. You can also log incident-related tasks and action items to enhance the quality of postmortems and prepare for future occurrences effectively. By suppressing unnecessary alerts, your engineering and support teams can concentrate on the notifications that truly matter. Additionally, Zenduty boasts over 100 integrations with various tools such as application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, thereby enhancing the overall operational efficiency. This extensive connectivity ensures that teams can utilize their existing tools while streamlining their incident management processes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Security Hub No 
Advanced Email Parser No 
AppBeat No 
Checkly No 
Datadog No 
Freshdesk No 
Graylog No 
HetrixTools No 
Humio No 
Jira No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
MongoDB No 
New Relic No 
NodePing No 
Panopta No 
SNOW No 
Sematext Cloud No 
Slack No 
SolarWinds Pingdom No 

Integrations

AWS Security Hub Yes 
Advanced Email Parser Yes 
AppBeat Yes 
Checkly Yes 
Datadog Yes 
Freshdesk Yes 
Graylog Yes 
HetrixTools Yes 
Humio Yes 
Jira Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
MongoDB Yes 
New Relic Yes 
NodePing Yes 
Panopta Yes 
SNOW Yes 
Sematext Cloud Yes 
Slack Yes 
SolarWinds Pingdom Yes 

Pricing Details

$1.00/month/user
Free Trial No 
Free Version No 

Pricing Details

$5 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

emAPPetizer

Country

Canada

Website

emappetizer.com

Vendor Details

Company Name

Zenduty

Founded

2019

Country

India

Website

www.zenduty.com

Product Features

Audit

Alerts / Notifications No 
Audit Planning No 
Compliance Management No 
Dashboard No 
Exceptions Management No 
Forms Management No 
Issue Management No 
Mobile Access No 
Multi-Year Planning No 
Risk Assessment No 
Workflow Management No 

Forms Automation

Approval Process Control No 
Archiving & Retention No 
Collaboration No 
Document Indexing No 
Drag & Drop No 
Full Text Search No 
Remote Document Access No 
Rules-Based Workflow No 
Text Editing No 
Version Control No 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance Yes 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management No 
Ticket Management Yes 

Product Features

DevOps

Approval Workflow No 
Dashboard No 
KPIs No 
Policy Management No 
Portfolio Management No 
Prioritization No 
Release Management No 
Timeline Management No 
Troubleshooting Reports No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

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