Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
1pm is an innovative live event operations software designed specifically for venues and professional event planners, streamlining the management process. By replacing traditional printed run sheets with a dynamic live Run of Show (ROS) and Banquet Event Order (BEO), everyone involved in the event can access real-time updates. Many event management tools prioritize marketing and ticket sales, but 1pm focuses on the actual event day, ensuring that changes are communicated swiftly without the need for phone calls.
At the heart of 1pm is a collaborative timeline that allows users to create the ROS, make inline edits, and easily rearrange elements, while automatic time calculations ensure that any delays, such as a ten-minute shift at 6pm, are accurately reflected throughout the schedule. Live broadcasting of updates guarantees that the kitchen staff, audiovisual team, and duty managers are all on the same page.
Additionally, crew members can access a tailored, mobile-friendly view that highlights only their specific tasks through a shareable link without requiring a login. For instance, lighting technicians receive alerts about their cues, while caterers are informed about service timelines. The software also accommodates compliance requests for both crew and suppliers, including tracking credential expirations. Furthermore, it facilitates crew check-ins and check-outs, as well as managing RSVPs and dietary preferences, making it an all-encompassing tool for efficient event management.
Description
ServiceHelpHQ combines various functions such as scheduling, dispatching, quoting, invoicing, and customer messaging into a single cohesive platform. Its intelligent scheduling feature streamlines regular appointments, while the live-map dispatch board considers travel times and highlights any double-booking conflicts. Clients benefit from automated text notifications, the ability to request quotes through the web, and card payments via integrated Stripe. Additionally, a mobile interface allows field crews to log their hours, communicate with clients, and manage job checklists efficiently. Best of all, it’s free to begin using. With these features, ServiceHelpHQ aims to enhance overall operational efficiency for service businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30 month per user
Free Trial
Yes
Free Version
No
Pricing Details
$29/month
Free up to Up to 10 visits per month.
$29/month up to 100 visits, then additional per visit
$29/month up to 100 visits, then additional per visit
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
1pm
Founded
2013
Country
Australia
Website
1pm.app/
Vendor Details
Company Name
ServiceHelpHQ
Founded
2026
Country
United States
Website
servicehelphq.com
Product Features
Event Management
Attendee Management
No
Badge Management
No
Conferences / Conventions
No
Exhibit / Vendor Management
No
Gamification
No
Room Block Management
No
Social Media Promotion
No
Sponsorship Management
No
Surveys & Feedback
No
Ticketing
No
Volunteer Management
No
Weddings / Parties
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes