Compare 1E vs. Ivanti Neurons for Digital Experience

The 1E platform empowers IT teams to enhance the user experience, strengthen security measures, cut expenses, and transform IT Operations from a mere cost center into a strategic asset. It features solutions such as 1E for Visibility, Control, and Compliance, 1E for Digital Experience Observability, and 1E for Service Desk Automation. With modern, automated capabilities, it ensures real-time configuration and compliance across the entire IT infrastructure. Resolution times can be significantly shortened without the need to exit ServiceNow, and organizations can gain insights into user sentiments regarding their digital environments by systematically gathering and analyzing actionable feedback. This leads to quicker troubleshooting, faster responses to security challenges, and an improved employee experience, as issues are resolved in mere minutes rather than hours. Furthermore, it automates common requests, reducing the necessity for tickets and allowing service desk agents to concentrate on more valuable tasks. By providing insights on software usage, organizations can enhance device performance and stability by removing underutilized applications, ultimately fostering a more efficient IT operation. As a result, IT teams can better align their strategies with organizational goals while also enhancing user satisfaction.

Ivanti Neurons for Digital Experience empowers IT, security, and service desk teams to monitor, evaluate, and enhance the digital experience of employees in real-time by consolidating data on usage, performance, and security from various devices and applications. It gathers contextual feedback through interactive automation bots, allowing for the assessment and tracking of experiences over time, which helps predict potential declines in productivity. The platform actively identifies possible IT and security concerns, suggests corrective measures, and utilizes self-healing automation to address issues before they negatively affect users. Built upon a rapidly deployable cloud infrastructure, it seamlessly integrates with both Ivanti and third-party ecosystems, facilitating device and application discovery, comprehensive monitoring, synthetic testing of SaaS applications, and gathering insights through qualitative Voice of the Employee (VoE) surveys. A consolidated dashboard provides detailed DEX scoring at the device and user levels, as well as across the entire organization, enhanced by application insights, predictive analytics, and an extensive library of bots for automation. This comprehensive approach not only streamlines the user experience but also significantly enhances overall productivity within the workplace.